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“**Update:The manager Angie called me up and was very apologetic and friendly. A company who is willing to actually follow through and see why their customers are upset that’s pretty rare and awesome. She explained why their system did what it did and they’re working on it. Here’s your five stars back. **I’ve been to the store many times and I like it a lot.However I placed a large-ish delivery for the next day. 20’ flats that I didn’t have a trailer for. I got the order in before 2pm etc. a couple minutes later I get a confirmation email that says it will be a week later. I call them up they say they can still deliver the next day but the fee will be $150. Ok fine - paid it.They call me say they only have 25 and I needed 35 but they’ll deliver them for free when the additional 10 get in and said they would reverse my $150 deliver charge because it was their fault. Sweet!Here’s where I decided to leave a review.* They call again- and said they can’t deliver until 4 days from now.* if I want it tomorrow it will be $300.* and it will only be 25 of the 35 I needed.So my project was completely hosed.I just cancelled my order and I’ll try elsewhere. Be careful when you order on their website because their inventory is not live and you won’t find out until you call them.”
“I went in looking for drawer slides. The knew exactly what I was looking for after I described them to him. They also had a new tool that would work for the cabinet doors I was making. Making flat slabs from multiple pieces of wood. Had no idea such a tool existed, and would've been helpful for my cutting boards.”
“Need something specific? Need it quick? The staff waiting as you enter the store will help you find what you need. Yes, I go to the big-box stores, but when I need to be sure they'll have it, I visit Ace. Their hardware section is much more complete. When others are out of stock, I've found it here.”
“Not sure what to say, except yes - they have it!Seriously, plan on a half hour just for the simplest things, you'll get sucked in and end up just walking around taking it all in.Ask where it is though, because I don't think there is a map.”
“Jake is awesome. Told him im building a shed said he needed a couple days to get things bid up and I told him I was on a tight time frame and needed numbers back sooner than later. He said he would get it done. I appreciate the quick turn and service.
Thanks Jake”
“In and out, no problems. Staff is there and helpful. Always sales going on. I'm a professional mechanic, and this place is a go-to for last-minute fixes or replacement tools. Their icon brand, I trust, as much, if not more than, any other major tool provider, and they are cheaper because you don't pay for them to come to you. Keep your options open, and look here first. Yes, they have cheap stuff. Don't overlook it all because they have a lot of professional based tools.”
“I stopped in to look for a small hand cart as I will be moving out of state shortly. I was very pleased with the help I received from Trey, who steered me through the different types of carts and ultimately bought one of the more expensive carts due to its (lower) weight and carrying (higher) weight, as well as other features I had not initially thought to ask about. I am very happy. Thanks, Trey, for taking the extra time with me, and then for loading in into my car! Can't fault his customer service”
“5 coupons, 5 items. Everything was in stock.
Next visit update: an item I needed was listed as in-stock, multiple quantity, but the hook where they should have been was empty. We asked the staff for help, but they checked the inventory also, but didn't know where the items might be. We happened to find the exact quantity the website said the location had in-stock on one of the end caps of an aisle with featured items. So I guess I got what I needed, and their web inventory for the locations works, but if the items aren't where you expect, you may have to look around, or ask for help.”
7:30AM - 4:30PM
3842 N Washington Ave, Minneapolis
Hardware Stores
“I manage a glassblowing studio and have had an account for years now. As someone who is still learning in this field, Minneapolis Oxygen is always super helpful and they treat me with respect! Ask for John he is the man.”
“These people here are awesome! Friendly, knowledgeable and always a pleasant visit when I go there. They fixed a screen for me fast one time. Even the maintenance around here couldn't do it as fast...or at all! Sad.....thanks you guys!”
“They have what need. They have good deals and sale prices. Some of their tools are priced too high. Overall, though, I'm satisfied with everything thing else.”
“Everyone here is super helpful. Exactly what you need when you don’t know what you’re looking for! This is our local hardware, so thankful they close. The store is very clean, neat, & organized well.”
“This is much like the old fashioned hardware store. The aisles are much closer together than a big box store. They are packing a huge amount of products and services into a smaller area. Their employees are very knowledgeable and helpful. The part I like best is that I can walk into the store with a bolt or screw and I can get help finding the exact match. Then I can just buy as many as I need, rather than a whole box.”
“Great service and friendly staff . I needed a key made it was broke in half and they made me a matching one well one that ain't broke lol. Under 3 bucks for a vehicle key vs 225 quote from a locksmith. Was for a 2001 dodge Dakota. Will go here again in future for other needs.”
“They always have what I need. This time it was furnace filters and indoor florescent lights, along with service people who refuse to let me buy "wrong." I might pay a tad bit more, but I'm only making one trip, and that's because they make sure I head to the register with the right item. Jim always steers me right and does it with a smile. Been my hardware store since 1989.”
“This is an amazing resource for the city. I've gotten so much done with these tools, learned a ton, saved heaps of money, and don't have to deal with the maintenance/clutter of owning tools. The staff are kind and knowledgeable, and the large variety of tools are in good repair.”
“Very polite and patient staff, they helped me find a hard for me to describe item and helped me load it into the truck. They have a decent selection of tools and work appliances.”
“I had worked at wheeler Hardware for 5 years and it was honestly one of the best companies I have been at. I was given the time and resources to achieve my work and personal goals. The work that wheeler has taught me I have been able to use in my everyday personal life and overall made me a more efficient worker. Thank you Wheeler Hardware”
“Samyia,Tos, and Joe I believe that's everyone who helped me this day Saturday 5/25 sooo helpful thank you for checking me out Joe. Samyia thank you for helping find my rocks and checking me out as well. Tos thank you for loading said rock which was too heavy for me into my car!!!! By far the best home Depot around I come from wbl”
“They had the tools I needed on hand, which made me quite happy.. It did take some time to find someone to unlock the cable securing the tool set I wanted; but eventually we got it.”
“Joshua B was very helpful and kind. Assisted me on his way out the door. Great customer service...I appreciate his help even when he very obviously wasn't on the clock.”
“I had quite a few units to load up so it took awhile, but the forklift operators are very efficient and good at loading so that was really nice. They run about 40 trucks through here a day so you might need some patience, the shipping clerk told me don't show up too early before your appointment because he only has room for so many trucks.”
“In trying to find fence panels, one employee said they don't sell them. Asked a second person who looked up exactly what we needed. Most employees say hi as we walked through store, but didn't offer to help. Got the answers we needed (eventually) and at least employees are cordial.”
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“Convenient neighborhood store with plenty of staff if you need something quickly, but in most cases, you should just keep driving to Fleet Farm due to the price difference”