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April 2024 by Brent Wellman
Be prepared to be harassed by employees if you order from here. I politely declined their membership option several times via email and now I’m being hounded via phone. When I again declined I was hung up on before I could finish my sentence. Just so you know what to expect.Update: Company blocked me on social media for sharing my experience of harassment on their page.
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April 2024 by Cristi Elder
Love the slip on women's sneakers, Item P20930. So comfortable and easy to slip on and off. Great travelling through security at airports. I walk up to 5 miles most days in these shoes. Great value and incredible prices. Thanks for continuing to offer great items at very reasonable prices.
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March 2024 by Dimitris Pantelakis
I purchased a radio about a year ago and yesterday I received an alert from my credit card for a $48 new charge, this was a huge surprise as I had made no orders, so I called Heartland Customer Service to determine the nature of this new charge, I was told that it was put there for free shipping? I mentioned that I requested no such service, the rep then asks me if I want to downgrade to a $29 free shipping service, and I tell them absolutely not and requested to remove the $48 charge that i never requested, the rep declines, so am going to now say that this is a scam and everyone beware of this company, I have contacted my credit card and this charge will be declined.
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March 2024 by charles simon
I had a problem with the $10.00 off coupon if you signed up for e-mails. I placed my order and the $10.00 off did not come up. I still placed the order and complained that I did not receive the coupon until after I placed my order.Well they contacted me and I did get the $10.00 credit. So all ends well and I will continue to order from Heartland.
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February 2024 by M G
Charged my 83yr old mother with dementia for 2 subscriptions ($93.26) on a credit card I was planning to close. When I called, the lady didn't seem to care or have sympathy for her situation.
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February 2024 by Vicki Winters
This company has terrible customer service. They do not answer the phone and can't seem to understand how to fix the problem via email.
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January 2024 by Donna Ahearn
3 pc bathroom hardware was misrepresented. Advertised as Delta Windemere but received Delta Providence collection. Customer service would not issue a return shipping label and wanted to charge a $9.50 return fee. Wasn't my error.
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December 2023 by kenneth haddock
The last order I made they asked me did I want to renew my membership I told them no now I get something saying I've been automatically reinstated my membership I did not give approval for that I told him I didn't need it at the time but they did it anyway
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August 2023 by Laurie Yergin
Ordering from the catalog was quick and easy.
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August 2023 by C. Howard Walker
good quality, fast shipping!!!!
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August 2023 by Martin Gross
Just wanted to say Borne cd/cassette boombox is the best sounding radio I've ever heard.
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August 2023 by Najy Mazraani
I like the site. But when they say free shipping should be no charge of any shipping!
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August 2023 by Brian Keeler
Heartland's service was great but product wasn't what I was expecting. My fault for not doing my due diligence to find out about product first.
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August 2023 by Lawrence Rybicki
some problems with internet ordering process.on a Sunday... had to try again the following Monday
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August 2023 by Ray Barker
Very pleased with service and shipping quickness.
