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November 2023 by First Name
I was pleased with the advice on tires. I have two cars that needed new ones and I gave them how I use the cars and my concerns.The advice I got was to the point and helpful without over-selling. Installation was a breeze. I make a point of getting my oil changed there because I know they keep a watch out for my safety.I have suggested service only to be informed the need wasn't there at this time. I TRUST their opinions to be car-based and not profit based.
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October 2023 by Andrew Orvick
I posted this review to their site but wanted to copy it to google because these folks are just that good.Expert, honest advice on tire purchase for what was most suitable for my needs. Free checks on battery and breaks. My steering column was making noise awhile ago and I stopped by and they checked it on the spot and filled the low fluid for free for being a return customer after getting ignition repairs in the past. They keep my car running and safe without unnecessary work. They're a great company and good people.
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October 2023 by Allen Normandin
My new GO-TO for auto repair. I recently had my brakes replaced at Auto Pros in Chaska and had a great experience. The shop kept me in the loop the whole time with progress so I wasn't stuck wondering how my car is doing. When I went to pay, the owner of the shop went over everything that his mechanics did. Very thorough. This is now my place for car repair.
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October 2023 by Gina Edison
I can’t say enough about the service and great people at auto pros! They go above and beyond, again and again to help take care of all kinds of auto issues and concerns~ a special thank you to Joe for always being there for questions and help!I would never go anywhere else- and ALWAYS recommend auto pros to anyone looking for trustworthy and amazing customer service!!Thank you to auto pros - and a special thank you for the extra help recently with a flat tire! ☺️
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October 2023 by Joe Bjorklund
Needed all 4 tires replaced and told them the rear tires have been wearing out quick and wearing irregular. Good communication letting me know what the issues were and what it would take to get it right. New tires installed and alignment issues hopefully taken care of in the rear with no funny business. A+
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October 2023 by Todd Urbanski
We've been using Auto Pro's of Chaska for several years now. The last time I took my vehicle to the dealer they found several things wrong and quoted a high bill to get it fixed. Brought it to Auto Pro's and they told me it was fine, I didn't need it. That was 100,000 miles ago. Bring your vehicles to Auto Pro's, you can trust them!
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September 2023 by Wanda Warren
This was the first time I've done business with this company and definitely won't be my last. They was very nice, informative and was the first place that didn't make me feel like they was just trying to get more money out of me. They let me drive a loaner vehicle until my car was done. When I got my car back it felt like I was driving a new car again. These guys know what they are doing. The quality of service was outstanding. Thank you Auto Pros!
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August 2023 by Todd Meissner
Gary and his team are experienced, honest and dependable. At a time when so few people know about cars what more could you want? Highly recommended.
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August 2023 by Ken K.
Don't take your vehicle here. They use to be good but are heading in the wrong direction. You will end up paying for things you don't need. The guy who deals mostly with customers is bad with customers. Doesn't know what he is talking about and will try to influence you to spend money on unnecessary repairs.
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August 2023 by R. Mc
I must say that I had a really trying week. Imagine having to end that week with car problems. I tried reaching out to the dealership that normally services my car; but, the scheduler was rude. I could have gone to that company but when I went to Chaska Auto Pros, Gary welcomed me with kindness which just made my day! Moreover, he discussed a maintenance plan with me and later took care of my vehicle’s needs. Thank you Chaska Auto Pros. I went back to Gary and shared how profound his kindness meant to me. I have shared my story to friends and family as well. With that, I want to say that I would recommend Chaska Auto Pros to anyone that asks me.
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August 2023 by Scott Pritchard
Auto Pros always does a fantastic job handling my auto repairs. They carefully explain everything and give expert guidance to the right solution. They are the best choice for auto repairs.
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August 2023 by Cassie Kelley
Didn't actually get to try them out because, after waiting weeks for a scheduled oil change, they called and cancelled on me the very day before it was supposed to happen. Told me several people had called in sick and others were on vacation. When I was understandably irritated, he then proceeded to tell me he also had to cancel on others and that they were very understanding, implying my irritation was unfounded. I really didnt even express any anger, just very mild annoyance and impatience.I'm assuming all of this was done because when I originally set up my appointment, I did mention that I had a coupon for the oil change, and they have decided they don't want to honor it as they promised they would. Can't really say whether or not they do good or bad work, but I won't be waiting around to figure it out any longer, and I'd recommend others not waste their time either.
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August 2023 by Michelle B.
Went here a few years ago to get a quote for some struts. Told them in the online form I need a quote for struts, they had the audacity to charge me for a service I didn't agree to. And were so incredibly pushy when I wanted to get a quote from somewhere else. I assume this was all gender discrimination. I ultimately didn't get service through them because of the pushiness.
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July 2023 by Sara Narvaez
I have been taking my vehicles to Auto Pros of Chaska for 10 years. The entire team has been honest about qhat needs to be done and when the ideal time would be to conplete the work. They are thorough and have always done a super job.
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June 2023 by Elsa Oliveri
I've been coming to Auto Pros for years, even though I now live out of town. This business clearly cares about customers - they always treat me with respect, and walk me through the process (and cost) of each fix. I recommend them to everyone in the area!
