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January 2024 by Randy Ruckdashel
Nice selection and helpful staff. Moderately priced with full range of mattress options.
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November 2022 by Leslie M
The sales person was nice, the product is AWFUL. I spent $1,600 on something I spent hours testing in the store before deciding to buy it. The mattress I got is a brick that is out gassing like crazy and shows no signs of stopping months later. You have all been warned! Avoid their mattresses, especially the "pillow" topped ones. HORRIBLE
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January 2022 by Matt Hallacy
Rick was incredibly helpful in selecting a new king size bed set. Delivery is super easy and they take away your old bed.
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December 2021 by J P
Beds on back order for 6-8 months he will still try and sell you a 2,500.00 bed but not good quality and over priced. This store will be closing within the year.
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August 2021 by Nancy Vest
This is the second time I've gone back to buy a mattress here. I've looked at EVERYTHING. Some places are over 2 months out to deliver right now. Other places are a whole lot more money. I love the mattress we bought a couple years ago. Every night I love to crawl into my comfy cozy bed! So I went back for more.I don't think you get more for your money anywhere else. The staff are knowledgeable but low key, service us goid. And you don't have to haggle or feel like you are being pressured at all. I love this place.
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March 2021 by Jordyn
Rick was really great and helpful! He made the shopping experience fun which was not expected for mattress shopping. Thank you, Rick! We appreciate you and the great experience! - Jordyn & Mike
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February 2021 by James B
Bought a new mattress. We'll let you know....
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January 2021 by Leah Winter
We had a FABULOUS experience at the Chanhassen Original Mattress store! Rick was amazing, funny, knowledgeable, helpful, generous with his time and attention, he made it so easy to shop and make our decision. We will be back for sure!!! Quality product, even better -quality customer care :)
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November 2020 by Jamie Eastling
Friendly and informative. Found what I was looking for in half an hour. They had protective layers for the mattress that get thrown away after use so you can minimize risk of COVID infection.
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October 2020 by J B
My son and I are extremely satisfied with our new beds! Craig at the Minnetonka location was very knowledgeable and made the transaction so smooth down to the scheduled day of delivery. Thank you, Craig! Highly recommend this company!
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October 2020 by Matt vavrichek
Rick was very helpful! Tried other options for a cheaper alternative...months later with no bed I walked into this location. Within seven days my order was fulfilled. Great experience!
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August 2020 by Kim Bradley
We purchased our first king sized mattress here and were so excited. However, we've had it a couple years and it sags where we sleep. We've rotated the mattress multiple times and it didn't help... it just got new sags. I wouldn't recommend it.
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October 2019 by Matt Anderson
Fantastic customer service and even better product! I'm extremely pleased with the comfort of my mattress.
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September 2019 by Arvin DeGroot
Couldn't be happier. Had an idea what we wanted and the salesperson didn't just go with that but, gave some alternatives. Took the time to explain the difference and let us test them. My only complaint is that not one mattress manufacturer puts handles on the ends so the mattress can be carried into the house - The Original Mattress Factory take note - especially since we were outside their delivery area in rural Minnesota. Love the mattress!!
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September 2019 by Mary Christenson
Every detail of our experience was excellent, from our salesman, Rick Mason, to the efficient, polite, and competent deliverymen, and to the final result . . . blissful sleep on our new mattress.