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September 2023 by Andrew Poitras
I’m confused by the bad reviews I see from other customers. I have never had a problem and I love ordering from Rockabilia. I’ve ordered from them many times. I still remember the days when they used to send mail order catalogues directly to my house. What an awesome selection of Merch from a huge variety of bands.
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August 2023 by Andrew Olson
I have ordered from this business many times and have always been extremely satisfied!!
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July 2023 by Brain Saladbar
The quality from Rockabilla is at an all time low. I bought "official" shirts that arrived looking blurry and pixilated - It's worse than any bootleg shirt I've ever seen or acquired. This place used to be THE BEST in the '90s but the quality coming from their shirt printers in 2023 is unacceptable. The people pumping out these shirts should feel ashamed; they're creating pollution and litter with how low quality their products are. Support your local shirt bootleggers, they are the only one that care.
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July 2023 by Phil May
Call during store hours get a machine that says they are closed. The hat I ordered has a shipping label for usps that isn't even real. 100% a scam
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July 2023 by Jefferson H.
I recently ordered a shirt and a hat from them and the shirt was thin but wearable as long as I don't wear it to much.The hat was almost twice the normal size for a hat, looks ridiculous.Told them about it and they said that I had to pay for shipping to mail it back to them.I had to tell them that it is not my policy to do that. I didn't have a choice but to reverse the charges with my bank and send the hat to Goodwill.I do not recommend them.
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July 2023 by Marley f.
BUYER BEWARE! 0 stars WILL TAKE YOUR MONEY AND TAKE NO RESPONSIBILITY OR EVEN BOTHER HELPING WITH ANYTHING. BUT WILL TELL YOU TO BUY MORE LIKE YOU COULD EVEN TRUST IT EVER MAKING IT. JOKE OF A STORE.
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June 2023 by MaryandWalter Aliaga
We had a tour for joint business purposes.This company is phenomenal. It's an online .com business. The operations are organized, streamlined and efficient. The personnel are friendly and talented.
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May 2023 by Carmela A.
We will NEVER buy from this company again. Our package, with over $100 worth in merchandise, was marked as delivered but we never got it. We talked to FedEx and in order for them to do anything they told us to ask Rockabilia to fill out a loss package claim form since all packages are insured.Well, Rockabilia flat out said no! They told us that since the package had been delivered it was out of their hands BUT that we were more than welcome to place another order at a discount plus shipping. WTF!! So, this company not only takes forever to ship but won't help their customers if there's an issue with the shipment. We have tried to reason with them about filing a loss package form with FedEx, it is just one simple step, we have given them all the information but they won't do it.Don't buy from this company, they won't go the extra mile for their customers because obviously that is a nuisance for them!!
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February 2023 by Jeremiah T.
The worst customer service in the game! Total trash. I wear an XL and the hoodie I ordered fits like a medium. Didn't ask anything but for me to return the item for refund but it is the customer's responsibility for the return as Rockabilia won't provide return labels. That'll be more than the shipping cost I spent. This place is trash and I'll never use them again. They don't care about customers, they are bottom of the barrel when it comes to companies. They give companies in the Midwest a bad name.
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December 2022 by Anna Z.
Recieved my Prince Robe with an obvious torn and hanging off pocket! So much for quality control!!! Very disappointed and i was so excited to give this gift to my Prince loving boyfriend....spent 65.00 to be embarrassed to give this as a gift. Let down big time!!!!!!!!!!!! Buyer beware!
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April 2022 by Andrew Taylor
One month later and i havent recieved my T shirt !!! Do not buy from these guys i wish i had read the reviews. ill be contcating my bank in next few days to get a refund if i can
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January 2022 by NF A.
Complete lack of communication until you threaten to dispute the charges with your financial institution. Even then, the merchant continues to makes excuses, trying to justify why the item was never even so much as received by USPS. At first I was understanding, considering the logistics and transportation problems within our country during these uncertain times. But, after reading all the bad reviews from other customers who never received their item, received damaged items, etc. I now believe my item was never taken to DHL or USPS. Do not waste your time or money here. The merchandise claims to be "Officially Licensed" but it is custom printed on cheap t-shirts. They have no connection to any of the bands' merchandise that they claim to be selling. This store/merchant is a scammer and a liar. Don't be ripped off by them. Shop at your favorite band's actual web store
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January 2022 by Drew S.
Ordered a hoodie that never showed up. When I reached out for a refund they blew me off and refused to send me my order or return my money. They blamed the shipping company and stopped replying to emails. Do not order from this place. It's a scam.
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December 2021 by Gigi Grandoli
Awful experience from start to finish. Slow to ship, and when the shirt finally arrived, it was terrible quality. The colors were clearly wrong (printed blue where it should've been white). Customer service was awful. Instead of sending me a replacement that matched the online picture, they made me pay to mail the return. They did not even check inventory to verify whether it was a one-time printing issue or not. It's clear they do not have good quality control. I don't know how they get away with advertising "official merch" for the bands.
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December 2021 by Nikki J.
Would not order if you are shipping internationally!!! This company takes no responsibility for sales and has zero respect for international customers. Spent 50 on t-shirt that has never arrived and the company refuses to take any action on. Stating once it leaves their country they are no longer responsible for their product or the contract between seller and customers. Warning-- do not buy from rockabilia!!
