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January 2024 by Ammon Ziebarth
I've had consistently fair pricing and honest service at my favorite auto repair shop. Their transparency and integrity make them my go-to choice for any car-related needs. Highly recommended!
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December 2023 by Kindra Carlson
All I can say is WOW! Todd and his crew saved me when I had vehicle trouble about 2 hours into a 4+ hour trip across the state. I don't live in the area and had never even heard of J&R Auto until I googled "auto repair near me" when I had vehicle issues a couple miles away. Thankfully, I was able to limp my van to their shop and they got it in immediately. They quickly diagnosed the problem, had parts brought in, and got me back on the road in less than two hours. The mechanic (I think his name was Tony) even worked into his lunch break to get the needed repairs done. And the prices were more than fair!! Kudos to J & R!!
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November 2023 by Jeff Faris
J&R has earned our loyalty over and over for 10 years now. They are friendly, honest and thorough. Major or minor repairs and regular maintenance, they will guide you on what’s practical or not worth it … and they only do what is necessary. We take all of our vehicles here. Even when new. For all services and maintenance. J&R will run specials from time to time to keep prices even more competitive. But I’ve always felt that J&R prices were fair and that I’m saving money over all other options. You can opt for J&R services that also include inspection of major components. We feel valued and welcome at J&R.
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August 2023 by Cathy Coppersmith
I have been going to Metropolitan Ford for several years for service on my car. But the prices keep going up and the customer service has gone waaaay down...My son goes to a smaller shop called J&R Auto. He told me to try them. So I did ..My brakes have been squeaking I thought may have to have new brakes or at the least some expensive work. They checked them out for me and come to find out my brakes are good...just a bit of rust..NO CHARGE! I am sooo impressed I cannot believe it! They could have told me anything and as a dumb woman who knows nothing about cars and I would have believed them. Thank you J & R for being honest ...I will be back for my car care!!
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August 2023 by Courtney Freeman
I have a 2009 BMW and have been having air conditioning issues and had it looked at by other shops only to be told nothing was wrong and get charged. At J&R several people got excited about what I was saying and asked me to bring my car in. I left feeling like someone was listening to me and had ideas on what was wrong. Not only did they find the issue and fix it, but the cost was way below what I expected to have to pay. Not only is the AC working like the car was brand new but I left feeling like I was their most important customer. Thanks so much I can't recommend your company enoughService: Air & cabin filter replacement
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August 2023 by Jacob S.
I've been here a few times now and they are always honest and priced right. I have felt like I'm always on the hunt for a good mechanic, but I'll be sticking with J&R!
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June 2023 by Michael Meyers
Great service and great prices. They don't try to over sell you
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December 2022 by Deborah Evans
First it’s hard to find a good shop that you can trust. My vehicle is a low clearance car so I really appreciated tech and crew taking care of it flawlessly
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November 2022 by Jamis Iverson
Been in to J &R a couple times now and they have always been fair and honest with me. My wife's car broke down this week and we had it towed over. Toby was friendly and super quick to fit us in. They had us up and running in just a day! I got updates over the phone every step of the way and we are back on the road again. Will be using them going forward!Service: Electrical repair
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October 2022 by Joshua G.
These guys are great! Did quality work at a fair price. They were great to work with and communicated very well, keeping me informed and explaining the scope of the work.
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September 2022 by Jony King
Very professional and honest repair shop. I would deal with always with a strong heartbeat.
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July 2022 by John Whiteman
Fast, friendly, trustworthy, affordable. I regularly drive to Chanhassen from out of town; twice now I’ve used J and R with issues that cropped up during the road trip, and both times they’ve been excellent.
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July 2022 by Miles N.
This shop came highly recommended from multiple co-workers. Since my first experience, every aspect has been top notch. I only take my vehicle here, now, for any and all service. Diagnosis, if easy, has been free. Quotes, quick and highly accurate. Full performance testing once the fix is implemented. When I pick my vehicle up from J&R, I know it is ready to go. Side note: I drive a bit manic, so I need a good shop, which is J&R Complete Auto Repair Jeep is paid of but I need to keep her alive.
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June 2022 by Nathan Arneson
Fast service. No hassle, no upselling. Will go back.
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April 2022 by Ryan J
The most honest mechanics you’ll find. Thank you to Todd and J & R! These guys squeezed me in on a short-staffed Friday afternoon and then charged me less than a large pizza costs. Been using the Chan location for a few years and will recommend to friends and family.Service: Tires
