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October 2023 by Rory Merlino
Great customer service
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October 2023 by Andy Krantz
Terrible hours and no longer have a change sorting machine at any of their branches. TCF used to be great but it is going downhill fast after Huntington took over. Been a customer for over 20 years but I am considering a change now.
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May 2023 by Melissa Lea
Drove out to Chan and walked in to open a CD at 4:10pm (check in hand) and they wouldn’t do it - said I needed an appointment and they do not do anything like that after 4pm, even though they are open until 5pm. So just a warning to others - go before 4pm. Took my $ somewhere else.
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March 2023 by Lynn Goebel
The manager is doing a wonderful job of running this branch !!!
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March 2023 by Tony S.
Occasionally the outside atm doesn't work but that isn't their fault. The drive thru is also very narrow but otherwise a great branch.
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March 2023 by Maggie Norton
Sat in line to use ATM. Such slow service. No ergency!
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March 2023 by Sunny H
During the work hours, no one answered the phone. I left messages and never got a call back. Poor customer service.
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March 2023 by Alan Bates
They refused to take a coin deposit of $4 in quarters from my nine year old daughter into her savings account. Teller says she is not allowed to deposit 12 coins into her savings account. Great way to teach a kid about saving....
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March 2023 by Dave Reedy
Very polite and efficient. Great service
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March 2023 by Penny Cantazaro
Excellent employees with great customer service skills. The bank has different account types that met my needs
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March 2023 by Sarah Mehanna
Wait times are terrible, often there’s only 1 person working both the front and the drive thru in the back
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March 2023 by Robert Middaugh
Don't expect any valid curreny exchanges. After waiting for 30 minutes for the teller to fill out the exchange for Euros to dollars I got a call that they do not accept Euro coins. Every place you go they giuve you coins as change, but according to Huntington this is not a vallid currency.
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March 2023 by Amanda Gorra
The teller working literally couldn’t write a cashiers check for us.
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March 2022 by Tomas Elke
If you bank at Huntington, you're in for some real trouble if you actually "need" to deal with a real person. I've been trying to close my accounts there since they merged with TCF and have been given multiple different excuses about why the person I'm talking to can't close my accounts. This is the branch closest to my home. I have literally been in there 4 times just trying to get all of my money out of there and into a new bank. The teller here told me that I should call customer service to close my accounts. Customer service told me I have to do it in person. I went back there, and the teller told me I needed an appointment - so I tried calling this bank to make one. Literally every time, the phone rings and rings and I get nothing but an answering machine saying everyone is busy and to call back later.I was finally able to get the remainder of my money out of there by using their "online bill pay" and sending myself a check, but I had to speak to their fraud department to actually make it happen. It took forever, but they finally sent me a check which I was able to deposit into my new bank. I then waited a few days to make sure it actually happened, and then called customer service to close my accounts - which they said they did. I looked today, and my account is indeed no longer active.
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March 2022 by TPfisher92 P
The ATM hasn’t worked for the last 3 weeks or only had 1$ bills in it. Avoid banking with Hunting.
