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February 2024 by Mary Dodds
The staff at the Chanhassen CVS are the best customer service team I’ve encountered anywhere. Polite, problem solving, smart, respectful, responsive.
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February 2024 by Joe
Had to switch locations. They burned through 3 refills to get one prescription filled. I could hear the tech talking to the pharmacist in the back saying “but that’s not right”. After going round and round with insurance, my provider and multiple cvs locations, I now have zero refills. But her that’s my problem not yours. Right? My doctor said, “unreal, never go back to those crooks”. YIKES!!
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October 2023 by Scott Koebele
This location doesn't answer the phone.
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July 2023 by Rick Holt
Just WONDERFUL! They are always very nice and very busy! A sign of a successful business!
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May 2023 by Laura G.
The woman who opened on Sunday the 14th was incredibly rude. I went up to the door not knowing when they opened, to see if they were open or when they opened. I reached the door and didn't get a chance to say a word before the woman snapped "Not. Open." Walgreens down the road is much better with how they speak to customers.
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March 2023 by Megan Bielefeldt
Every time we go here to get prescriptions I have to give my secondary insurance to them again. Every single time. This is all cvs locations too! If I had a choice I’d never use cvs but unfortunately our primary insurance will ONLY fill prescriptions at cvs.
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March 2023 by Steve Lessor
Just horrible staff at this location, worst overall experience we've ever had at any pharmacy. My recomendation is to just go to the CVS in Target down the road.
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January 2023 by Lisa Piazza
I was tired of horrible service from a competing Pharmacy so I decided to give CVS a try. CVS has been wonderful. They are quick, patient with my questions, researched best pricing options for me, made suggestions. I rarely need to wait in line and if there is a line it moves quickly. There is plenty of staff and they are very friendly. If dropping of a prescription to be filled while I waited, the wait time has been within 10 minutes. I absolutely recommend this pharmacy and am beyond happy I gave them a try.
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January 2023 by Lily F.
I've never once had a good experience at this CVS, but I have to come here bc it's the closest CVS to me. Prescription is never ready when it says it is, staff seem so out of the loop, pharmacy is randomly closed in the middle of the day, the drive thru is often closed causing huge lines inside. They need to do something to change. Otherwise don't come here if you can help it
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December 2022 by D S.
On multiple occasions, they don't have the prescription ready as shown on website and we had to come back. They don't seem seem to be able to fill common prescriptions and we often have to wait for several days. They don't have the coverage so they shut down for an hour for breaks.
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June 2022 by Amy G.
Always clean, with kind staff. Pharmacist Tim and team have always been patient and helpful with questions. Excellent customer service and have been coming regularly for 5+ years.
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April 2021 by andrea aydt
You have to really pay attention to prices and make sure they are using coupons if you have them for pharmacy. They are NOT looking out for your best interest at the Galpin location of CVS
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February 2021 by Julie S.
The drive through at this cvs is ridiculous. 40 minutes for 2 cars go through. This is happening repeatedly. The management team needs to figure out how to staff appropriately.
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September 2020 by Tarah Turner
Customer service doesn't exist. Walked in there was one employee near the register area(no greeting), walked to the body wash area- one person working in that aisle (she did NOT greet), walked to the school supply wall passing an employee(didn't greet) and decided to leave after that...ohhh and on my way out the person near the cosmetic counter also chose not to greet me as a customer... in my way to the competitor.. which is its like 8 mins out of the way.. but i always get greeted..
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August 2020 by Danielle Winkler
We did the drive-thru COVID testing through this Minute Clinic and it couldn’t have been easier. The scheduling was easy, the staff helping was super friendly, and we were “in and out” very quickly - an oddly positive experience during a somewhat stressful time, the customer service really makes a difference!
