-
January 2024 by Mark H.
Staff was friendly. Shop was impeccably clean inside and out. Free shuttle service. Free visual vehicle inspection. I am not in the target market that values such things at the expense of a $1412 estimate for an oil change and replacement of a Blower Motor ($93 part at O'Reilly) that a mechanic elsewhere replaced in less than 30 minutes while I waited. Service manager, Brody, flat out lied and said that there was no way I could purchase the part anywhere close to $100, blathering on about prices on the internet.... When I booked the appointment I told them the blower motor had stopped working and then it sent out smoke. To their credit, The $100 diagnostic charge was reversed and I received a colorful plastic keychain containing a coupon for $5 off my next service. I saved well over $1000 NOT having the work done at Christian Brothers Automotive.
-
December 2023 by John Brausen
We took our car to Christian Brothers Auto in Chanhassen, for an oil change. This does not feel like an auto shop. So much nicer than most greasy auto repair or oil change shops. The service adjusters are very friendly and knowledgeable. We talked to Mark the owner, he is a very pleasant and supportive of local youth sports. The oil change price was comparable to others we used in the past. We highly recommend Christian Brothers Automotive and we will be back next time we need our cars serviced. Cheers
-
November 2023 by Randy Brooks
I just had an outstanding experience here. Everyone is very friendly, and they do quality work at a good price. I had the opportunity to meet the owner who drove me home in the complimentary shuttle while my car was being worked on and then picked me back up. He is such a nice person, and it's obvious how much he cares about his employees and customers. I highly recommend Christian Brothers for all your automotive needs! Please support this new business!
-
November 2023 by Debra King
I am new to the community and when my car died I had no knowledge of who to trust with getting it running again. Christian Brothers was recommended to me and I must say I am very happy with the quality of service, professionalism, prompt attention, and engagement of those with whom I interacted. I will be returning to them for future car care needs.Service: Auto battery maintenance
-
November 2023 by Eva Branch
I had called around to a number of places to get a quote on a repair on my husbands vehicle. Christian Brothers was the only one that really took the time to discuss the problem and the time to give me an accurate quote based on info I provided. I was able to get my vehicle in next day. Everyone there was friendly and helpful and made me feel valued. The waiting room is like your own personal living room. My vehicle was fixed quickly and was the same price I was quoted. I didn’t feel like they were trying to upsell me at all. The vehicle was fixed promptly and waiting for me at the front door. Overall it was a very pleasant experience when normally getting a repair done can be such a hassle. Appreciate their time and helpfulness. Will definitely be going there for future needs!
-
November 2023 by Stella Munsisoumang
Christian Brothers Automotive Chanhassen is a top notch repair shop. Drew took great care of me and getting my winter tires swapped after getting a flat after hitting a nail. Thank you Guy for helping with getting my spare on and following me to the shop that day. The damaged tire was not repairable and one of the winter tires had damage inside the sidewall. Thank you for noticing these details and watching out for our safety. Mark the owner also took care by shuttling me home while they worked on tires. Great staff , great service and facility. Great experience! They live up to all the reviews! -KKServices: Tires
-
November 2023 by Ann Duppler
The owners and crew at CBC are top notch! You feel like they are your neighbors because they are. When they realized the issue my car had would have to be dealt with by the manufacturer they took steps to see, because of the low miles, if it was still under manufacturer warranty. The did this on my behalf without being asked saving me time! Who does that! They take care of our whole families vehicles. They are a business you can trust to do right by you.
-
September 2023 by Kaelin Scholle
Usually getting an oil change is a bit like going to the dentist: expensive, and painful. This was not either. Super easy to book an appointment online at my convenience, several options to drop off or wait. I dropped off and was given a ride both back home and then back to the shop to pick up! A very thorough job on my vehicle and service above and beyond.Services: Tire rotations
-
September 2023 by Chuck Cruise
Amazing experience! The facility was clean, contemporary, and comfortable. I was welcomed with what I perceived to be genuine friendliness and enthusiasm, and my car was promptly taken into the service bay. During my wait, the staff checked on me several times to see if I needed anything. Service was fast and thorough (pictures were taken and reviewed with me on a large screen). Best of all, I didn't walk out the door hundreds of dollars poorer... the rep expertly walked me through my car's needs and said, "Honestly, this stuff doesn't need to be addressed right away. We'll note it and keep an eye on it at future visits." In disbelief, I asked him to repeat what he said. It's been a long time since I had a mechanic who I felt I could trust. CBA earned my customer loyalty big time. I will be back.PS: On my way out, I met the owner while he was washing my car's windows!Service: Oil change
-
September 2023 by Calley DB
I can’t say enough about how good the service was here! It seemed like everyone at the shop was involved in the routine maintenance I had done, and eager to help. Shuttle service was included, and the prices were very reasonable. You don’t find service like this very much these days. I’ll definitely be returning, and recommending the place to friends and family.
-
September 2023 by Calley D.
I can't say enough about how good the service was here! It seemed like everyone at the shop was involved in the routine maintenance I had done, and eager to help. Shuttle service was included, and the prices were very reasonable. You don't find service like this very much these days. I'll definitely be returning, and recommending the place to friends and family.
-
September 2023 by Konghye Her
Extremely nice people with phenomenal customer service!I had an appointment for an oil change and was greeted right away with a smile. I was told service was going to take about an hour, but they got it done in half of that time. Also, I had a courtesy check for my car and the service advisor was very knowledgeable and explained everything clearly about the concerns with absolutely no pressure at all. Love these guys!They really treat customers with kindness and respect, and their service was exceptional. Will definitely come back! Thanks guys!!
-
August 2023 by Tom Mills
As a first time customer I was very impressed with the professionalism and courtesy of the staff. Scheduling an appoint was easy and the thoroughness of determining the issues with my vehicle was very impressive. I especially liked the text updates and online estimates where I was able to select the service items to be performed and those that I declined which will be scheduled in the near future. Thank you for a great experience!
-
July 2023 by Follow Me K9 Training
Im a self employed small business owner. So when I say I was truly impressed and extremely satisfied with the customer service I received here, understand that I know what excellent customer service is. They went above and beyond. I truly appreciate how quickly they were able to get me in, give me diagnostics that were easy to read, understand, and share with my husband, as well as understanding the urgency of each thing they recommended. They not only fixed my car, but they also unlocked my radio which my toddler had locked, washed my windows, and gave me a shuttle to and from home. Very impressed! Thank you!
-
July 2023 by Terry Wackerfuss
Great Service
Satisfaction
