Merlin's Ace Hardware is a locally owned and operated hardware store that is part of the Ace Hardware community, with over 5,000 stores globally. As a helpful hardware store in the neighborhood, Merlin's is committed to providing excellent service, quality products, and a convenient shopping experience. Customers consistently praise the store's friendly and knowledgeable staff, who greet them upon arrival, offer assistance, and guide them directly to the items they need. The employees are described as quick, dependable, and willing to explain the pros and cons of different product options. Reviewers appreciate the store's ability to resolve issues, such as with a lock, in a timely and affordable manner. The store's "old school" approach, where customers can call ahead to check availability, is also highlighted as a positive attribute. Overall, Merlin's Ace Hardware is praised for its exceptional customer service, quality products, and helpful staff that make it a go-to destination for the local community.
