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July 2024 by Hash Handapangoda
Tom D was awesome! He helped us set up and activate an iPhone 15 and a new IPad. Great customer service skills and patience. Did a nice job answering all our questions and made our experience great!
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July 2024 by patti vollum
Tom was a great help with my questions and got it resolved
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July 2024 by Phyllis Mensing
Tom helped me out setting up my email and all my questions quickly and efficiently!
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July 2024 by Ginger Matti
Tom helped me simplify and organize my phone and apps. Super helpful thanks so much
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July 2024 by Jaymee Kjelland
Anne was pleasant and very helpful.
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July 2024 by Diane stopera
I was in your Champlin store and Anne helped sooo much!! Excellent employee she needs a raise. Took her time to explain all I needed help with never rushed me!!! Great employee!!!!
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July 2024 by Ray Grinsteinner
CJ was very helpful on several levels. Quick an effective.
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July 2024 by Ali Schultz
Tom was amazing. He addressed my phone issue. Quick and easy. Thanks guys!
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July 2024 by David Yang
Tom at Verizon is very helpful. Quick at his job. Very friendly.
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July 2024 by Kevin Yang
Tom helped and got it done quick
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May 2024 by Trudy Sullivan
Jory was very helpful and patient. Answered all my questions and helped me find what I was looking for. One of the best customer service experience I have ever had.
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May 2024 by Aaliyah Kilgore
CJ was great and attentive in helping me figure out my phone issues. He was patient and personable, and overall made my experience at this store a good one. I will be coming back!
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May 2024 by Niky Bond
I got a new phone online and had issues setting it up myself. I went into the store and CJ was awesome! He was kind, knowledgeable, polite, and problem-solved to fix my operator error without ever making me feel like I was the cause of the problem. (I 100% admit I likely messed something up vs it being the phone.) I’ve been in electronic type stores before where I was belittled. Even after I forgot my Apple password and had to reset it (which is an hour long process), I was never talked down to, which meant a lot.
I will also note that he knew several other customers who came in by name and greeted each one individually. This was really cool to see, especially in this day and age. He was warm yet very professional.
All around it was a great experience and I appreciate CJ and the Verizon team!
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May 2024 by Ashleigh Heikkila
Had a great experience with Cj when upgrading my phone. He was super helpful and knowledgeable. Great customer service !
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May 2024 by H H
We appreciated the professionalism and helpfulness while working with CJ. He answered all our questions and explained things thoroughly so we could feel confident in our purchase. Good customer service is a rarity anymore and his was outstanding!
