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“Need something specific? Need it quick? The staff waiting as you enter the store will help you find what you need. Yes, I go to the big-box stores, but when I need to be sure they'll have it, I visit Ace. Their hardware section is much more complete. When others are out of stock, I've found it here.”
“Had a piece of glass for a china cabinet cut. It was a perfect fit.Had a door key cut for my car, works perfect, which was a pleasant surprise. I had tried to get one cut several times before. All had failed to work.They are my favorite hardware store.”
“Walked in with a nondescript faucet part I needed to replace, after another store didn’t have it. The guy at the counter knew the brand and part right away and then suggested an additional part I might need, which ended up being the case. Love these smaller shops with experts who can get it right for you the first time!”
“I bought my first chainsaw today for a fallen tree in my yard. The man, Andrew, who helped me was very experienced and kind. He trained me per the equipment manufacturer’s requirements on how to operate the chainsaw safely and maintenance it. He showed great care and summarized instructions for use in simple terms. I appreciated the great customer service.”
“This is much like the old fashioned hardware store. The aisles are much closer together than a big box store. They are packing a huge amount of products and services into a smaller area. Their employees are very knowledgeable and helpful. The part I like best is that I can walk into the store with a bolt or screw and I can get help finding the exact match. Then I can just buy as many as I need, rather than a whole box.”
“Went in to this lowes to buy a weed eater and look for a pole saw but ended up just getting information on ego weed eater then a koblat. Thanks to Jim in lawn and garden gave me and my mom on demo on ego weed eater how it's better than koblat.”
“I really appreciate the help I got from Nikki from the lumber department. I recently had back surgery and it was difficult to get the heavier treated lumber. He cut several pieces I needed and was a life saver.
Initially I sought help from another employee in charge delivery pickup. He was dismissive and stated he was busy even though no one was around and told me to go Prodesk. He also did not page anyone to help me either. It turns out the item was right in front of him. Gets better where he started yelling at other employees in front of customers. He also proceeded getting in front of customers face justifying his behavior because he was under pressure to load trucks.
In spite of all the chaos that one employee, Nikki was very professional and got what I needed. Thanks Nikki, you are awesome. I would give 5 stars if it wasn’t for the other employee.”
“We were frustrated and had just come from a Lowe's where the store employee was unhelpful and made a rude and sexist comment to my fiancee.
Mason from the Brooklyn Park Home Depot, on the other hand, gave us exceptional service, even better than I was expecting. He was very cordial and knowledgable, and gave us a great electric mower recommendation. Thanks again, Mason! I was really annoyed by that Lowe's employee and you totally turned my frustration around.”
“They had the tools I needed on hand, which made me quite happy.. It did take some time to find someone to unlock the cable securing the tool set I wanted; but eventually we got it.”
“The best part about any home town hardware store is the ability to buy a single nut, bolt, or screw. This place is that kind of store. You also will find the staff friendly and very quick to offer help. Great place.”
“great information and service from these guys. they delivered in under their estimated timeline and were very helpful even for folks who do this regularly, keeping up to date with concerns, improvements etc to ensure you are working with the best product for your needs.”
“I recently replaced all of my door hardware and worked with Dan. He is a pro and was extremely helpful through the entire process. I highly recommend Twin City Hardware and especially Dan. His customer service attitude and responsiveness a breath of fresh air!”
“This Home Depot isn’t opened long enough. Since I leave work at 9pm and this store closes at nine, I have to go a little farther to Fridley every day to buy work materials. I work virtually all day every day. Just wish they pushed opened an extra hour later. Very clean store compared to other Home Depot’s.”
“Honestly it's still probably best all around hardware store. It's laid out well and the staff is well trained and the prices are good. You probably won't find the highest end stuff there but if you know what you need you can probably get it relatively quickly and easily there.”
“Highly recommend you stop! I heard from my friend that the sandwiches are good. She wasn't wrong. The chicken bacon ranch was delicious! It was nice sized with a good handfull of kettle chips. Try the blackberry carmel smoothie, you will want another one! It has the perfect amount of sweet and sour. Thank you for the great lunch!”
“I asked an employee where the dowels were. He said he had no idea and walked away without offering to look it up on his device. My husband then approached another employee who is a retired Sgt Major and immediately was directed to the correct aisle and location.”
“Jason with customer service and Max in management were SUPER helpful in assisting the purchase and delivery of our mower!They went above and beyond in service and support,Highly recommend the Coon Rapids Home Depot location for any home improvement or shopping! Best customer service!”
“I was a bit surprised that blinds weren't closer to windows and doors, but fortunately I was walking down the right aisle and stumbled across them. Found what I was looking for to decide which blinds I wanted to buy.”
6:00 AM - 10:00 PM
11201 Fountains Dr, Maple Grove
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“Nathan was very helpful assisting me selecting paint. Had a ton of questions have never purchased paint he went over types brands and also showed me colors.He was very courteous as well”