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September 2024 by Rae Ann Shinabarger
I don't live in Champlin. My car had issues on my way to visit a friend. I happened to pull over near Austin's Pro Care. It was just about closing time, but they were able to help. They snuck me into their schedule for the next day and had everything fixed and road ready by the end of the day for less than I expected to pay.
The employees were amazing. They were pleasant and calming (I was very anxious under the circumstances.) They were fully transparent in what they found, the repairs needed, and the costs. If I lived closer, this would be my shop of choice.
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September 2024 by Amy Vescio
Fantastic! They are all amazing! Strongly recommend!!!
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September 2024 by susan Torinus
What a great guy Paul is! I won’t take my car anywhere else! He is honest, upfront and does great work!
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September 2024 by Jordan Simon
I recently brought my car here without an appointment due to an surprise exhaust leak. The team was incredibly accommodating! Tyler in particular was friendly, knowledgeable, and helpful throughout the whole process. The service was top notch and affordable. I left the shop extremely pleased and would absolutely recommend them to anybody in need of reliable car care!
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September 2024 by Kristi N
Best service since Paul has taken over! We have had our car in several times with no complaints! Always our first stop!
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August 2024 by Razia Sultan
They are quick, efficient and good customer service.
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July 2024 by teresa franklin
Amazing customer service, fast, friendly. They went above and beyond I feel
I will recommend to everyone on their shop. They were honest and got the job done.Other shops tried to rip me off. They did not. Thank you!
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March 2024 by Hcott Sultman
Great place, only spot I'll let work on my classic
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March 2024 by Isaac Nunez
Went in because my heater fan was not working. Another shop wanted to replace the blower for 600. Brought it to Austin's. They tested it, found a bad connection and fixed it. They had a new resistor, but when the connection was fixed the old one worked and they just put it back in. No unnecessary parts or charges. This is an honest shop, and I'll go back.
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February 2024 by Mary Sanders
I am extremely happy with Paul! I took my car to the Toyota dealership and they were completely overcharging me for replacing my wheel hub assembly. I called Austin's Pro Care to get an honest quote and they were more than accommodating. They were able to get me in the next morning and they even were able to fix my car that same day and they test drove it to make sure everything was working perfectly. It feels like a new car, even at 214k miles for my 2007 Prius. I will now be coming to this shop for all my car needs. Highly recommend, 5 stars!!
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February 2024 by Si Thoj
Nice guy and good work they do. But I had my car service there a while back. I wanted to change my stock exhaust system out and replace with an aftermarket exhaust system. Everything went smoothly and nice but years down the road when having to remove the mid pipe from the catalytic. I come to find out he didn’t use regular 6 point head bolts he used some T head bolts. which I believe he did out of hate for me because of me being a different race and drive a Honda. With him using these T bolts it caused my catalytic converter to build up a lot of rust where the gaps are around the bolt.
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December 2023 by Brandon Bergstrom
Came in because a family friend recommended him and couldn’t have gotten better. He is an honest mechanic and told me what I needed and if things could wait. He got me in a timely matter so I could get back to work as soon as possible.
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November 2023 by Diana Ortiz
I’ve taken my car a few times there. Paul is so nice. So professional. The work is top notch. The best repair shopIn town. My dad was a mechanic, so I know how it can be when your car breaks down. When I bring my car there, I know I’m in good hands and that they will give me the best price they can. 100% recommend coming here!
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November 2023 by Smartst3r
Been to a handful of mechanics before finding Austin’s all of them were shady.Austin pro care was the first one where I got honest work done. Been 5+ years now and they have consistently delivered great work. Can’t recommend them enough.
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November 2023 by Ashanti Watson
We’ve now taken 2 vehicles to them and had no issues after the work was done. Fast, friendly and very professional. They stand behind their work and I stick with trustworthy people…They will do all future work I may have!
