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February 2024 by Ashley Wedger
SEVERE LACK OF BASIC MANORS &CUSTOMER SERVICE SKILLS!Colleen Carpenter was UNFRIENDLY & JUST PLAIN RUDE on the phone acting like annoyed and like she had better things to do than deal with any of my concerns or answer any of my simple questions and Even hung up on me. ☹️
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February 2024 by Henry Huot
Ken and Colleen Carpenter are great people. Ken is an artist and genius at fixing your damaged vehicle and explains everything. He rightfully takes great pride in doing a beautiful repair. Can’t say enough about these two marvelous people. Buck Huot Forest Lake
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August 2023 by Joel Kiefer
My wife made an appointment with this shop SEVEN weeks ago. A woman called her today to tell her she needs to reschedule to the end of August. The reasoning behind it is because a regular customer had more damage to her vehicle, and that she was old. So the woman in the phone explained that they need to take care of the other customer first, and then they could maybe get to us. So because they felt like another customer was more deserving of a repair, we were told to try to reschedule a month later. Again, we made this appointment SEVEN weeks ago. The woman kept "kindly" explaining about how damaged the other woman's car was, and that she needs her car, and somehow wanted us to be understanding of that. As if we wouldn't have been out a car, and we didn't need the repair. The woman ended the conversation with a delightful touch of mysoginy by saying to my wife "Well, why don't you go talk to your husband, and then call me back if you want to reschedule." Bring your business elsewhere. New customers are clearly not a priority. Unprofessional, delusional, and disrespectful.
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July 2022 by Brian Peterson
Ken and Colleen took great care of us and our vehicle. Great customer service and excellent workmanship and attention to detail.
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March 2022 by Kayla Jellison
TerribleOwner swearingHad to call the copsReally hot headedDon’t do business here pleaseThere is plenty of other kind shops that will gladly take your businessService: Body & Trim
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September 2021 by KP W
Carpenter Autobody takes care of all our vehicles. They are truly perfectionists and I'm always amazed at the beautiful job they do. I really appreciate their skills and I highly recommend them!Services: Body & Trim
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August 2021 by james lamotte
CCARPENTER AUTO IS A GREAT SHOP TO TAKE YOUR BUSINESS TO.
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September 2020 by Tom Wilharber
Great service and good prices.
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August 2019 by LM Powers
Brought in a honda crv for hail repair. After 5 years, clear coat peeling off.
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April 2019 by Lester Shade
This place is the best! They really know their stuff and did an excellent job on my truck. I had work done on a dent on one side and was so happy with the job they did, I brought it back soon after to fix some rust on the other side.
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September 2018 by Mitchell Barrett
Kenny knows what he is doing, and went above and beyond my expectations. I absolutely loved the work he did, and I am definitely coming here again if needed. The customer service there was just great. No problems, and HIGH QUALITY work!
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September 2018 by Michael Macken
This auto body shop is Centerville's little gem. The customer service was outstanding and Ken definitely knows his stuff.
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September 2017 by Thomas Terry
Great mom and pop shop. He KNOWS his stuff.
