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March 2024 by erin phillips
Dont waste your time regardless of appt or not. Waited forever. Go to Miami Nails in North Branch instead
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February 2024 by Brenda Smith
I go here all the time I love there work the ppl are very kind and knowledgable⁹
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January 2024 by Lester Cleveland
Not my kind of place,was not there
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January 2024 by Stephanie Scammahorn
They are open Sundays, which is a big plus. This was my first time here and the tech did a beautiful job. She made sure the length and shape were to my liking. She was very friendly as well.
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January 2024 by Kayla Koestler
I love the fact they're open on a Sunday! Even though I was their last customer, I was not rushed out the door. Ann took great care of me! She did an excellent job. I have been to plenty of other places, and this is the best service I have gotten in a nail salon! Reasonably priced, clean, good attention to detail! I will definitely be back again.
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October 2023 by Brianna Smith
Went in to get a nail and was turned down I asked if I could wait till they had someone available and they said no won’t be returning.
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September 2023 by Sarah Artman
Don't take walk ins sign on the windows is not accurate. Said they are by appt only.
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September 2023 by Liv Hayez
I don't normally leave bad reviews, but in this case I feel like I need to. Over the past 2 months I had my nails filled here twice. Last week, I broke one of my nails off and found a greenish brown spot underneath of it. I honestly thought it was a bruise from the nail being torn off. The next day I went to get my nails redone as I wanted them to be redone anyway. I ended up going to Miami nails in North Branch because of convenience. I was already in town. The nail tech took one look at my nail and said "That is not a bruise. That is fungus." I was very much shocked. As he started taking off the rest of my nails we found another spot on another nail. This one was much bigger. He had asked me if they took off the previous gel nails. I said no, they only took off the paint and used the tool to sand down the gel acrylic. This is not right. Because of how they do things at this salon, fungus grew under my nails. The gel separates from my nails and water gets trapped under them, which causes the fungus. The nail tech at Miami also said my nails were so incredibly thin and he would not redo them now. A doctor even told me that I would need to wait weeks for them to heal and I would need to buy a cream to help get rid of the fungus.A few days after this happened my mom had gone back into star nails to ask them about why this would happen. Instead of taking responsibility for their errors they blamed me and said it was because my hands were in water too much. They also said that it was normal and that the nails are supposed to separate from the gel acrylic.The tech at Miami nails said he had never had this problem in the 19 years he had been doing nails. I also talked to a women at Miami Nails when I found out what was going on with my nails. She told me that he daughter had gone there ONE time and one of her nails turned green. I won't be going back to Star Nails. I am very upset that their cheap equipment and errored practices led to my nails being so thin and damaged.If you are thinking about going to Star Nails, I highly recommend you take the extra 15 minutes to go to Miami Nails in North Branch. Nini and Bob run the salon and are very nice and they do incredible work.
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August 2023 by Nancy Zimpfer
This used to be my favorite salon to go to, but I am so upset right now. I have made 2 appointments recently; one for a pedicure, and when I got there, I had to wait 30+ minutes to finally get done. Today I called and was told to come in at 1 o'clock for 2 people. One was a manicure, and the other was a child getting her nails painted. The child got hers done, and then I just sat there waiting. I finally, after 15 minutesof no communication, said I'll pay for her and not wait anymore.Oh, I didn't know it was two. I specifically said multiple times on the phone that it was 2.I got a sorry whoopee. I'm so sorry that this is a bad review. But I have been a good customer for many years and I don't know if i will try anymore.
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June 2023 by Yesenia Frantzen
I went in to this place only because I had a broken nail and I had a wedding to go to the next day and my regular place was booked. I didn't bring anything difficult for a design. Nude gel polish with some glitter and a rhinestone design only on the ring finger. The tech that took me in used only the drill to remove the acrylic I had on and thinned my natural nails way too much, the application of the gel was uneven but the worse part is when 1 of the lady techs had to come out and do my rhinestone design because my tech couldn't, she did such an awful job, could not line up or place the diamonds where she needed to, put way to much glue on the nail that messed up the look of the gel color and when she was "done" kept trying to apply the top coat on my nails without cleaning them up first, I still had a lot of acrylic dust on them and she didn't want to fix. All she kept doing after I told her something is complain about it to her co-workers in her language so I couldn't understand. She was rude, messy and not good at all. UNLESS YOU WANT TO WASTE YOUR $$$ DON'T GO TO THIS PLACE!!Service: Acrylic nails
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May 2023 by Alayna Payton
only went because the pictures looked beautiful and now I have this uneven polish, uneven nails, and you can still see the white. wouldn’t recommendServices: Gel manicures
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May 2023 by Jaylyn Busse
They talked to me while getting my nails done. They fixed my nails after I didn’t like them. I loved the experience!Service: Acrylic nails
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April 2023 by Sarah Wagner
Took my daughter here they were very rude to her and wouldn't put any design on her nails cuz they said it was too close to closing. Why would u take an appointment to have nails done and then refuse to color? Worst nail salon I've ever been to.
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March 2023 by Toni Fernandez
Recently moved to the area and have been getting my nails done for the last 12 years. I have tried this salon 3 times for gel manicures and each time the tips start to chip and peel after 1 week. They can get you in quick but the gel doesn't last and I've never had this happen before. Very disappointing since there aren't many options in this area.Service: Gel manicures
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February 2023 by tessa zak
My friend and I got our nails done and they took there time on her nails but they didn’t with mine hers took id say around 20 mins mine was less then 5 and mine are starting to pealService: Gel manicures
