April 2024
Connection is great, but once you need service tech, it's hard to get one. Unless you can show up to work late or leave early, you won't get a tech during the week. Weekend on call techs take their time and work slowly, making it hard to plan anything on weekends and sit home to do nothing.
February 2024
Debating on switching...the service is good when it works. Lately I've been losing my internet for extended periods about twice a week. Not to mention the 4 emails I've gotten recently about additional outages for maintenance.
December 2023
This company is the best! They always answer in English, they call back immediately if we get disconnected and they are incredibly polite and nice! My internet works great and if I do have a problem I can call and have it fixed right away. Very happy with my service. ?
