Menards is described as a clean store with lots of parking, including handicap parking and entrances. Helpful people are a frequent highlight, with associates who stop to guide customers to items and even help load purchases into cars. Customers report finding everything they needed and appreciate the friendly, knowledgeable staff. However, there are concerns about employee treatment, with one report of a manager refusing a water break. The store inspires a complicated relationship for some, being a necessary destination but not always a happy one. Overall, the helpfulness of the employees receives significant praise and recommendation.