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January 2024 by Sharon Valland
Been with Affinity for some years and they are not willing to work with you or offer solutions also don't bother making an appointment to speak to anyone waited 30 min past appt time no apology for the delay and no answers to my questions Will be closing all 3 of my accounts here and finding somewhere new to go
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August 2023 by Mary-frances Knuf
Best bank on the planet!! When I have problems I talk to real people who are just like me and I've never not gotten a solution. Also, mobile banking is SUPER easy, very forgiving programs to help you keep your money AND more secure than any other bank I've ever used! 10/10 recommended to literally everyone!
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May 2023 by Eli Jason
The staff at Cambridge Affinity are amazing! Everyone went above and beyond to help me with my vehicle sale. A special thank you to Natalie B who has expert level knowledge and customer service skills ?
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May 2023 by Erica Shults
The bank and employees are great I'm rating the app. It needs a lot of work. It takes forever to load the few times it does actually load and I've updated and reinstalled this app many times still takes forever no matter if I am connected wifi or not. Its very problematic when you like to bank online and not have to run to the bank whenever you want to make a deposit.
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March 2023 by Karen Romp
We want to thank Karen S at the Cambridge office for being awesome! We really appreciate her and all she did to help us. Thanks Karen and the staff at Affinity!!
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December 2022 by Darlin Sedler
Love this place!Amazing service,so helpful!
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September 2022 by eric stein
Been banking with them for awhile now always helpful, never any unexpected fees a great bank all around.
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February 2022 by Dennis Simonson
Last month affinity plus saved my butt big time on loans for my ice castle and they even saved me on my truck payments with a re refinance. I was with spire credit union and with in a month spire wanted 15% interest. So I just happen to call affinity before I was going to have to sign my life away to spire.they only wanted 6 percent interest. I was very happy to hear that and then I changed every thing to affinty and dropped spire because I see who's really watching out for there customers now. Thanks affinity plus for all ways helping me out.
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January 2022 by Darcie C.
Affinity Plus is a good organization but the Cambridge branch is run by un-personable women. There lack of kindness and listening/helping there customers is sad. I've had great luck at the Roseville branch, if you stick with this bank don't go to Cambridge. I have been treated like there doing me a favor by letting me put my money there. This has happened multiple times! If they would let me do negative stars I would!!!
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September 2021 by Ashley Dehkes
I never, ever write reviews, but this bank deserves one. After going through a divorce and trying to get my car into my name, Kay went above and beyond to make this happen. I had a tricky situation with my car being titled in another state as well as an ex that resides in another state, and she figured out the best route to take. I had been denied a loan from 2 other banks, and I was approved right away with Affinity. Best customer service and best bank I've ever dealt with!
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September 2021 by Laura Hamer
Service is great! I am disappointed though that you are not open Saturday mornings. As a medical professional, it is hard to get to you during the week (maybe just a couple of branches could be open Saturdays and the staffing could be shared throughout the credit union staff?)
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February 2021 by Dustin Stickney
I have made 3 loan purchases in the last 3 years and I am extremely happy how easy the process is. The last one was for a truck. After I contacted Affinity, I had a check in hand in an hour. It was so simple. Talking to dealership they also complimented affinity on the ease of dealing with them!
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June 2020 by Amy Dinkel
We have been with this bank for 20+ years. They helped us when my work place went bankrupt and bounced my pay check. They had our back. No fees... They gave us advice on how to proceed in legal action to get my pay check. I could give many other great examples. Love our Bank!
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March 2020 by Merannda Stirewalt
Incredible people! Always a pleasure working with them! Got few of my family members and hopefully more to join!
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December 2019 by Mackenzie Hartin
Love this bank . Hands down best service from a bank ive ever had .
