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September 2024 by Rosita Rose
Got my 3rd car so far with Walser Mazda, worked with Jack Michaelson. He is very efficient, quick and gets the job done. He knows cars very well and takes the extra mile to make sure customers get what they need. I recommend Walser Mazda and working with Jack.
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September 2024 by Ride Auto Sales Finance
Great to deal with as any Walser location is. From Jeff in service to the young drivers that pick you up and to do the parts associates. We have been dealing with this location for over 10 years and have had a positive experience. Thank you from your friends at Ride Auto Sales. Richard
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September 2024 by Jennifer Knaresboro
Roman was fantastic to work with. Very knowledgeable, friendly and no nonsense. I would highly recommend asking for him and look forward to writing with him when I'm looking for my next car.
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September 2024 by Alessandro Naldi
Raman Rachuk was awesome ?????
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August 2024 by Brad Donahue
I just do not like that you can't haggle with them! For the cost of cars PLUS THE INTEREST these days, COME ON!!
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August 2024 by Brian
WOULD NOT COME BACK AFTER BUYING FROM WALSER WHITE BEAR LAKE FOR 2 WORK TRUCKS WITHIN THE SAME YEAR.
Burnsville Mazda - lacks customer focus and service.
I let couple weeks pass to see if my sales guy would get back to me on some items after buying the car. Nothing. Just ignored it as today I went in to grab the plates, he was still working there.
Had to move to a different sales person a couple weeks after initial visit as the first guy seemed anouyed after 15 min it took to show me a couple used cars. Second agent wanted to do a FULL CREDIT REPORT for a car I was paying cash for?!?!? WITH a Bank wire transfer and not get the car 5 days later as discussed.
The day I bought the car, they lowered the price online $300.00 before I left the lot. But, the agent didn't care and ignored the question when I reached out.
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August 2024 by Allie Bosacker
Horrendous experience. I went to Walser Mazda to look at a car I was greatly interested in. I did not expect to be so disappointed in my experience. The sales representative, Bilal was very unhelpful and aggressive with trying to sell me on things I repeatedly said no to. When I first arrived there to test drive the car, he gave me the keys, did not tell me any of the features of the car, and told me to just go test drive it for however long.
I came back, we sat down, and he still did not give us the time of day. He got up multiple times throughout the visit to go assist other customers. He was very condescending to me and the other two people I had brought with. When I had asked about the low tread on the tires to replace, he was insistent that they were at a passable level for selling a car. The two front tires were newer and a different brand than the rear tires. We had mentioned that and he said that they were at the required tread to sell a car. At the end, he was insistent on selling me a warranty even though I had said no repeatedly, and told him up front I did not want one. He also added the car trade to my agreement even though I had told him I won’t be accepting the trade offer. After that he was pressuring me to sign a document for e signature without letting me read it first which also had mistakes on it, including having me try to sign a lease agreement (Though I was wanting to purchase the car instead of lease the car). Overall, his general demeanor was dismissive and disengaged. It felt like we were an inconvenience to him.
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August 2024 by John Bertrand
Just bought a CX9. Roman our salesman was very patient with the test drives with the wife and I. Good communication. Clean place.
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August 2024 by Cami Burkhardt
They will waste your time! Go anywhere else but here!
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August 2024 by Sarah Galaszewski
My husband and I bought a used Chevy this past weekend and had the BEST experience with Jake! He helped us find a suitable vehicle to fit our needs and was open and honest about the whole process. I’m confident in saying that the prices are fair and the customer service is top notch. Thanks again, Jake!
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August 2024 by Ryan Jackson
In my brief experience: prices a little high, but professional, respectful staff.
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August 2024 by Jason Jatkola
Great place to have your mazda serviced.
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August 2024 by Amber Johnson
The buying process was good but they didn't tell me the heated seats didn’t work every since I got the car they haven’t worked at all and this is upsetting and I’ve told them about it and they didn’t believe me and he said he would reach out to someone on his team and never called me back or anything so this is not right makes me want to take the car back after you buy a. Car here they don’t care to help you! It’s been weeks and still nothing
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August 2024 by Anna Resele
Raman was helpful from the moment I called about my stolen Mazda to the final paperwork of the new Mazda. Doesn’t talk down, answers questions—great sales experience!
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August 2024 by Stephanie Agnitsch
first issue is their salesmen work 4 day work weeks but when they contact you they don't say anything about not contacting you back for 2 days....then i came here with my own financing, with an agreed upon purchase agreement, check in hand from my CU and then today i noticed they did a hard pull on my credit anyway! so irritating. They can verify identity without pull my credit! now i have an additional hard inquiry on my credit for absolutely no reason! so exciting, not.
