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November 2023 by ireland s.
My car had broken down and I needed a new one asap. Walked into Walser Honda, no appointment, and was immediately helped by Chad. He showed me the car i'd seen online, answered every question I had, and never made me feel obligated to make a decision on the spot. Left with a beautiful car, warranties to ease my worries, and ready for winter driving! Thank you Chad.
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September 2023 by Andrea Nevermind
Great experience selling my Dodge Charger (outright - no purchase involved)! Talk to Karen Rebers! She buys cars & makes things easy! Very accommodating. Was given a fair price and didn't have to negotiate. Everyone I spoke with inside the building was friendly and pleasant. I had a great experience, and highly recommend both Karen and Walser when selling a vehicle.
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September 2023 by Patricia Heller
Brandon was my sales person and he was a pleasure to work with. His no pressure style and Walsers one price policy, made it easy to find the car I wanted, to trade in my car, and close the sale in record time. I had the keys to my new Honda and was on the road in just a few hours. Brandon made the process painless and worry free. I enjoyed working with Brandon and would highly recommend him to any one looking for a professional and courteous sales person to buy your next car.
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September 2023 by Mimi Kennedy
Brandon Forthun made the process of buying a car enjoyable! I appreciated his honesty and calm lead throughout the process. He went above and beyond by delivering my new car to my home. I am a Honda girl…and happy to be back at the Burnsville Walser. Great company! My sweet Symone clearly approved of my new purchase.
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September 2023 by Katie Lindberg
Megan was phenomenal! This was my second adult car buying experience and she made it super easy the entire way. Would definitely recommend her to anyone from their first buying experience to their 20th. Thanks Meg!
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August 2023 by Renee DeZeeuw
I was looking for a Ford Explorer and found it here. It was everything I wanted and more. It is perfect for our family. Taj was excellent to work with. Very responsive, professional, kind and helpful. I 100% recommend this dealership and Taj the salesman.
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August 2023 by Eleanna Meehan
I had a great experience shopping for and purchasing a car at Walser Honda! I worked with Philip who did great job of helping me find the car I was looking for in my price range and helping me navigate the purchasing and financing process! He was very knowledgeable, patient, and easy to work with! I really appreciated that Walser offers up-front pricing and that the sales team is genuinely there to help you make the best decision for you on a car instead of trying to make the biggest sale. The manager was also very welcoming and helpful through the whole process and I definitely left Walser feeling as I had made the right decision!
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August 2023 by Bob
I lead this off with the fact I’ve been in the industry doing finance for the past 10 years, so my expectations were high to say the least.I worked with Kody and he did an amazing job. Listened to my wants and needs, understood what I was looking for in the experience and in the vehicle. Kody nailed the entire experience. Was able to answer product questions and shared his personal knowledge on the vehicle. We landed on a CR-V Hybrid Sport, couldn’t be happier.Additionally, I was fortunate enough to have sales manager Hannah work hard to get me out of my lease. Straight forward and easy to work with.Because I think it’s important, two areas of opportunity. First, I was not greeted when I came in and ended up standing around until the front desk finally asked if I needed help.Second, while I admit I’m picky, the detail for delivery of the vehicle left a lot to be desired. The inside of the windows were filthy, glue on my hood, and residue on the wheels. Just some attention to details goes a long way from the detail department.Overall, a great experience. I would recommend if you have the choice, ask for Kody and Hannah!
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August 2023 by Mike P.
Selling their Type R for $18k over lol - nowhere near market. Was on a list and they never even called - let that car sit on the showroom floor!!!!
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July 2023 by Anne I.
terrible follow through on what salesperson said at sale. I was told I could easily cancel a service contract if I decided it wasn't for me. Nothing but roadblocks, trying to actually make this change. Misleading. I'm very disappointed. Take your business elsewhere.
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July 2023 by Kyle Meyer
Brandon F. was great! Honest, lots of good info, not pushy, Even got me a little extra on my trade-in to put towards my new truck. Super smooth process, for sure going back for future vehicles.
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July 2023 by Anne Ingvoldstad
I have been happy dealing with Walser on several occasions in the past. But with the car I bought on 6/13/23 I have been STRUGGLING and making phone calls almost every day for the past 5 1/2 weeks, trying to get documentation of my cancellation of their additional service contract, and gap insurance. I have just been told that the manager will send it to the bank tomorrow, for the fifth time. Do not recommend. Take your business elsewhere.
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July 2023 by Renee Kaufmann
Every aspect of my interaction with Walser Honda was amazing! From the receptionist that answered the phone, to the first salesperson I spoke with Jared, to the salesman Efrain who ultimately took care of us! We saw the truck we were hoping for, wishing for, and praying for online. We went through the website and requested that they contact us and they did immediately the next morning. I happen to be out of town and my fiance was able to test drive it that evening and when I return to town everything was ready for us to take care of the paperwork and drive it away. I would recommend Walser Honda to anyone who's looking for a new or used vehicle. Thank you so much all of you!
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July 2023 by Mike O'Keefe
We just purchased a 2023 Honda Pilot from Walser Honda and had the best car buying experience ever. We worked with Brandon Forthun who handled everything for us from the initial meeting, searching through inventory, communicating with us regularly until the vehicle arrived, getting the vehicle ready quickly for us to take possession, handling the paperwork and going over the final details. Brandon was great to work with and we would encourage anyone to work with him.
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July 2023 by Reese isabella
I recently bought my first car (on my own-ish) in May and my experience was honestly so great! Jacob was amazing and helped me over the course of a few weeks trying to narrow down exactly what I wanted out of a car performance and looks wise. I have to acknowledge his level of patience (I am so picky) and he listened to everything I had to complain or over explain about. After about 3 1/2 weeks I kept going back to the same car and we finally decided that it was the one for me:-)Not only was Jacob helpful but he also made the process super easy for me, we went over prices and his manager Jeff gave me an awesome trade-in value. With it being a used car, and my first time he provided knowledgable feedback for every question I had, no matter how small. Aside from my awesome buying experience, I did have a tiny technical issue which I discovered the day after, but I called and Jacob told me to bring it right back and they got me scheduled for a day to go in and get it all fixed up free of charge!Overall I have nothing but good things to say about this dealership, the management, sales reps, service and maintenance staff, everyone is so welcoming and wants everything that you want for yourself and more.
