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August 2023 by Jocelyn Pitts
Richard was so kind and helped me find just what I was looking for. So personable and sweet. The store had a great selection and lots of inventory.
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September 2022 by David Reynhout
Great staff! I talked to Mike both on the phone and in the store, and he was really personable, knowledgeable, and helpful. When I called, he asked follow up questions to make sure he not only had the right brand but also the right style and size for me to check out. In the store, he explained some sizing guidelines, checked my arch support, and highlighted differences between brands. He knows his trade and was ready to help. He definitely made this a store worth shopping at. Thanks Mike!
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September 2022 by Londa Lundstrom Ramsey
BEST SERVICE EVER! Wow. I love this store and they have my business forever moving forward.
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September 2020 by Kelsey Strang
Very uncomfortable to shop in as you feel like you’re being watched over as you shop.
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July 2020 by Nicholas Goede
Great place for comfort shoes and also they have Birkenstock and Hey Dudes.
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July 2019 by George Washington
(Translated by Google) Ke(Original)Ke
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April 2019 by Tyler Stunkel
Went to look for a new pair of shoes. Usually don't give reviews, but excellent customer service. Austin was phenomenal listened to my concerned and pointed me in the direction to an excellent shoe. Highly recommend him if you shop here. Thanks dude!
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September 2018 by diane carroll
They have the best informed and very nice staff I have ever encountered....especially at shoe stores.
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July 2018 by Mitch Buzzo
Great shoe selection and a good knowledgeable staff. Highly recommend heading here for shoes, sandllels and ect. Check out the rewards program too.
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March 2018 by Thomas Goyette
Very poor customer service. Purchase the sandals on Saturday that were on sale for -20% but ended up paying the price on the box. Tried them on at home and compared to another pair the wife purchased. Decided to return them. When I went to return them the clerk accused me of trying to return sandles I had been wearing and claimed he could see the wear on the soles. Tags still on the shoes. He was only willing to give a store credit until he realized his game wasn't going to work with me. I agree with Kerri - don't shop at Tradehome Shoes in Burnsville Mall!
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February 2018 by Christian New
Very knowledgeable. Very helpful. No nonsense.
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January 2018 by Kerri Martin Edwards
Would not recommend this store as their customer service is very poor. I returned boots, brand new with tags, box and a receipt. They would not refund the full purchase price, as they were bought out of state with sales tax. Apparently, the rude kid working was the "manager". For a manager, he may want to do a little more training in customer service. Thank goodness we have a lot of options for shoe shopping around here because Tradehome shoes will never get business from me again. I'll also make sure family and friends are well aware of their service, or lack there of.
