-
February 2024 by Tom Loftus
Essam good customer service!Thank you.
-
January 2024 by Clair Kuczek
The store manager Amed is great. Solved my issue when I didn't even know how to explain it.
-
January 2024 by Charlyn Anderson
See Ahmed!!
-
January 2024 by Colleen Daniels
The Burnsville T-Mobile store has always been my go to T-Mobile store (even though there are some stores closer to where I live). I recently went to the Burnsville store to upgrade my IPhone. Alex was extremely helpful! He spent a lot of time helping me and making sure I understood the upgrade, the cost, the features, and what features I would need. He didn’t try to sell me things I did not need. He is an excellent employee!!
-
January 2024 by Recho Curtis
Mohamed help us to get a phone for my daughter,he explained everything to us in a kind way…
-
January 2024 by Collin L
Team here is great - shout out to Isaiah for taking care all all my technical issues
-
January 2024 by Katherine Johnson
Essam was terrific and very patient. Give him a raise!!
-
January 2024 by Heidi Haus
I just want to say that I had a great experience at Burnsvilles T-Mobile. All the workers were so kind and very helpful. Henry helped me and was awesome. Highly recommend this store!
-
December 2023 by Elizabeth Cisel
Potentially the best customer service I’ve received…. EVER. Mark was phenomenal and I’m beyond thankful for this team today. If you have a TMobile issue, this is your store. And fyi: never, ever do anything online or on the phone!
-
November 2023 by Saya Solomon
Horrible experience, they just want to sale you the most they can, they never care about customers.I had a bad experience with Braulio at this store. He sold me a prepaid plan that i wasn't able to use, i still waiting for a refund (3 months). Go somewhere else.
-
November 2023 by Spencer
Nice and helpful staff. Clean store and wait was only about 2 mins. Calling T-Mobile was probably the longest part of the process but that is not a store employee thing. Louis was a great help.
-
November 2023 by Peter Gawienowski
Really helpful, thoughtful and quality service. Staff worked as a team and made me and others feel at ease. Gave me a deal I didn’t even know existed for two phones. Patience and sense of humor really do make a difference!
-
November 2023 by Donna Homan
If you are looking for great customer service, see ESSAM at T-Mobile in Burnsville. He is very knowledgeable, great listener, and goes the extra mile to help you with your concerns! He knows what he is doing! I’m a very happy customer! Thank you Essam!
-
November 2023 by Dale Ewald
Essam and Alex solved my issue. I came in with a phone that didn't work and Essam took his time and made sure I walked out with a working phone. If you ever need anything from T-Mobile go see Essam he's the best!
-
October 2023 by Dianna Ortiz
Busy store be ready to wait but the employees were great at checking in and apologized for any wait. Nicole helped me upgrade my phone she answered all the question we had and made the process easy.