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“Really enjoy shopping here. Dan helped us today. Great employee great attitude, honestly would return just because of his great customer service. Store is really well run, never had any issues with any of the staff. This is definitely the go to boot barn.”
“Brandon, was a very big help today. I was trying to find a boot that was discontinued, we tried 9 or 10 different boots till we found one that works. He was very patient and made sure I was happy. Thank you very much . ?”
“Megan was absolutely amazing! If you get a chance to work with Megan, you are very lucky. She was knowledgeable, so helpful, and not judgemental at all. She never once made me feel like I was inconveniencing her by asking for different styles and sizes. She helped me describe the areas of discomfort and educated me on why I was feeling that with certain shoes and how to correct it. She was helping multiple customers at once, but I never felt abandoned or forgotten even if I was a needier customer. 10 out of 10 experience. It was a busy day, and she made me feel like the only one in the store.”
“This is the number 1 place to buy dance gear as far as I am concerned. From tight and leotards to dance bags and pointe shoes. They also do pointe shoe fittings!! Great place and people!”
“I recently had the pleasure of visiting the DXL store in Burnsville under somewhat stressful circumstances, as I had left my luggage at home while on a trip. From the moment I walked in, the quality of service provided by the store personnel was nothing short of exemplary.
The staff at DXL was not only friendly but also thoroughly professional. She immediately understood the urgency of my situation and dedicated themselves to assisting me in finding everything I needed. Her patient guidance was invaluable as I had to quickly purchase a week's worth of clothing.
The staff member took the time to help me select items that not only fit my style and size but also suited the requirements of my trip. She went above and beyond to ensure that I felt comfortable and satisfied with my selections, which greatly alleviated the stress of my predicament.
I am extremely grateful for the high level of customer service I received and cannot extol my gratitude enough for the assistance provided by the DXL team member. Her dedication to customer care truly made a significant difference in my week. I would highly recommend the DXL store in Burnsville to anyone looking for quality men's clothing and a truly supportive shopping experience.”
“Michelle and another amazing employee (I’m sad I didn’t catch her name) went above and beyond for me when I had a quality issue with a pair of shoes. It’s not often you get customer service like this anymore, I felt like they cared and wanted to fix the issue for me. I will always make sure I shop for myself and all of my kids at this store!”
“my mom brought me to get some shoes last week, the man who helped me figure out my shoe size also helped me pick out some nice shoes. thank you for making me feel comfortable and being so helpful!!”
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“The guy that helped us was so good. He helped my husband get exactly what he wanted and then my son needed to try 7 pairs until he found the right shoes. The guy had a helpful attitude and never seemed exasperated. Another guy came in and he offered to help him, even as he finished with us. We'll definitely be back.”