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December 2023 by Willi Shaw
Mrs.Jennifer was awesome. Fast and very friendly. I love the Burnsville locationSharePoint is a great credit union.
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August 2022 by Sam Kassa
They have online purchase limit that no one will tell you when you open the account and when you made purchase online they will just decline it. No call , no text , no nothing and yes the 800 number they have is useless! it works only M-F. So dump. They declined my travel reservation on Saturday and no one that you can talk to fix the issue till Monday . So stupid. Good thing the airlines sent me an email and i was able to use a different card.so dissapointed .stay away from this bank.big name banks are the way to go. They have 24x7 customers service. Will be closing the account soon.
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December 2019 by Patti Swedberg
Always nice and great customer service!
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September 2018 by Mike B.
This is not a very well run financial institution which does not respond to its customers very well at all. It is more like a DMV atmosphere where personalized attention to your financial needs come secondary to he convince of the employees and branch manager. If tried to get things straightened out on my account for over 6 weeks and they don't respond to emails, phone calls or even visits to the branch. Additionally, their cards and technologies are abysmal. I've needed 4 new debit cards in the last 3 years as the cards stop working after about 9 months and then you don't have access to your money. The online banking portion of the accounts also don't update your balance for several days and that is for ATM withdrawals at their ATM or transfers between checking and savings accounts!!! This is disrespectful to their customers who trust them with their money. I would NOT recommend this credit union due to the above concerns. Now their other products may be good, but they don't have super competitive rates either. I have not used them for their other services
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May 2018 by richard goben
Car loans at low rates.
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March 2017 by Matt C
I like the ATM network, I bank with USBank as well and can use their ATMs. Have been with the CU for close to 20 yrs now. Only reason for 4 star vs 5 is I wish they were more competetive with deposit interest rates. I use ally for savings acct and get 1% right now. This bank offers a tenth of that.
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August 2016 by Ebby Wald
I am a member of this Crefitvyounion for more then a 10 years. Got 2 car loans from CU. Never had any problems.Excellent customer service!
