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September 2024 by Jake
Great people and did a great job.
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August 2024 by Eric Lealos
Absolutely the worst place I have ever dealt with. Used a cheap aftermarket replacement windshield that is loud, and broke my rear view mirror in the process. They made it difficult to get my mirror fixed quickly, and said it was my responsibility to request oem glass if that is what I wanted. The process to replace the mirror involves multiple visits, orders and appointments. Almost impossible to speak to a person for anything. Never again.
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July 2024 by Colleen Regan
Poor communication per status of service, I had to call and check on the car after 4 hours.
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June 2024 by Ryan Schroeder
Great service. Was in and out with in the quoted time
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May 2024 by Derrik Sovak
They said they could replace our windshield if we booked in advance. When we showed up, they said the parts weren’t there, and we’d have to wait two weeks for replacement. Charlatans.
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April 2024 by Joel Cripps
They don't have a call back phone number that you can talk to someone in person
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March 2024 by robert jordan
HORRIBLE !
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March 2024 by Alejandra Mora Arvizu
Very good service
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January 2024 by Shawn K.
We had the windshield on our Subaru replaced here. The windshield washer sprayers were not put together properly. The push pins that hold the bottom windshield trim were all broken. The tech that did this clearly didn't care. I will never use Safelite again.
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December 2023 by Addy
Tech had no idea what he was doing. Had to take cowl off myself. Cant believe the technician had me doing work on my own car. In the end the windshield was on crooked and looked awful. Trying to get someone else to come out and fix it.
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November 2023 by Matt Berend
I’m assuming this was the location that dispatched the tech, Zachary, because this is the location address from my receipt. I’ve used Safelite about 4 times before and never had an issue. This time, I scheduled a tech to fill a couple rock chips on my wife’s car. Lady who scheduled me at the call center asked if I wanted new wiper blades and I said “No”. Tech installed them anyway without asking, then hit us with a receipt. My wife was the one who opened the garage and never really interacted with him until he called and said it was done. I was on my way home and stopped him and asked him to replace my old wiper blades and refund me, to which he responded “the old ones don’t like to go back on”. That’s a lie because I’ve removed and replaced my own blades before. This is a horribly shady business practice. He didn’t even install them right- he forgot to take off the white clips that say “remove”. Called corp and they made a note in my file and said a manager would call, nobody did. Tried calling the location and nobody answered. Would never use safelite again at this location. They obviously don’t care about the customer. All the other locations I have used have never even attempted to sell me blades and other techs have been very helpful.
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November 2023 by Derek Zollner
Call the number and can't even get a real person. Twice the automated garbage misunderstood me and hung up.
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November 2023 by Charles C.
The workmanship was good. Too bad that their pathetic, at best, lack of communication earned them only 1 star.
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November 2023 by John Goering
It is impossible to talk to a human, and if you do, they are just a scheduler.
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September 2023 by William Christofel
THe management for this store is extremely poor. It took them 4 times to get the proper window, but yet they scheduled an appointment at my home for either a morning or afternoon install which require me to stay home till they arrived. but then they would call near the end of the 4 hour window to say they didn't have the windshield. I also had to call themafter waiting3.5 hours to find out about them not having windshield.the final time I took them to call me the day before to verify if they received the windshield, then I let them schedule the time to install it.I would not recommend satelite location to anyone.
