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October 2023 by Jordan Northrup
My driver was awesome, communication was excellent and my items showed up in the exact condition I initially packed them in. Normally I'd just load up my vehicles or rent a truck but this was so much more convenient and especially for the larger items. Pods would be my go to the next time we move!
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October 2023 by Toby Timion
Be aware that Pods only delivers to major US cities. We learned this the hard way after we had completely moved out of our house only to find out they didn’t deliver to our new home which is not a small town but apparently out of the service delivery area. This was never disclosed up front and we got very little sympathy or help from Pods. They don’t care about customer service and I will never recommend this scam service to anyone.
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October 2023 by Bjorn Vick
Charged an extra $400 because of their absurd schedule. Don’t answer the phone. Sit in hold for over a hour. They take their sweet time to come pick up their box then charge for an entire month when their Schedule is what put it over. Crooks
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October 2023 by Erasmus Okorie
My container was diverted to your warehouse for 3 days instead of my home. My entire family was stranded for 3 days without cloths to change. Promised compensation was not fulfilled till this date. - over one month.
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September 2023 by bill barker
My pod was supposed to be delivered on 8/19 and they are saying they can’t deliver it until 8/29 I have asked multiple times to get this issue escalated to mco and nothing. So me and my family don’t have are stuff. Very disappointing.
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May 2023 by Micah Klotz
Latresa was amazing. She navigated a tricky driveway, ensured proper placement, and was a joy to work with. Truly the best.
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February 2023 by Mitch Husnik
This place is terrible!! I requested that the storage POD be picked up less than 10days after if was delivered. It wasn't picked up as requested and I received no call and or update as to why it wasn't picked up. I had to call three times to get the POD picked up and only after I had to be very stern on the phone did the storage POD get picked up. Well at least I received a message that would be but I'll probably have to drive out there again to check because you cannot trust these folks. I was very clear on the phone that I would not be paying additional pick up and rental fees and I was assured that there would be no additional costs due to the mistakes. Of course, there was another $200-300 in charges on my card. Not to mention all the snow that we had to move multiple times due to the fact that they didn't pick it up when requested. (12 labor hours of snow removal) I would HIGHLY recommend that you look elsewhere for storage container needs.
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December 2022 by Thomas Hamann
After complaining about having the wrong pod delivered, I was told they are not responsible for their drivers.
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December 2022 by Grant Fall
Deaevn B. worked with us to get the Pod in and ensure our move goes smoothly!
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December 2022 by Dawn Nelson
Deaera Bryant was brilliant! She not only has a great personality, she had to do crazy maneuvers in the slippery snow and ice to pick up our POD. I went out and helped shovel and she was putting down salt and re-positioning her giant equipment on a busy road to get traction and she did it! I think these POD drivers should get extra pay in the winter because honestly it seemed very dangerous on a hill her having to grab my POD. Seriously, lots of extra time and work when it’s icy and showing. Anyways, she deserves a raise! Great personality and hard worker.
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November 2022 by Chris Hawver
Carrie was extremely professional and helpful. She is a Star!
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November 2022 by Mansur Gilmetdinov
Good company. Nice and friendly staff. Clean restroom and huge parking lot. Quick loading
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November 2022 by michael smith
Latresa did a super job!
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November 2022 by Tiffany Loidolt
If I could give 0 stars, I would. After purchasing the “recommended“ pad lock, my unit was broken into and over $8000 worth of my belongings were stolen. My unit arrived at the Eagan, MN location with a cut lock. I was NOT informed until 10 DAYS LATER when I went to collect my belongings!!! 10 days!! So who’s to say what really happened…. I filed a claim, but after three tedious months, I only got a portion of my money back. Bad on you PODS. Real bad.
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November 2022 by Craig Wilson
Just had PODs dropped off this morning. Latresa is awesome! Accurate, friendly, careful. She is good. Very happy.
