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May 2024 by Paula Wiesenhutter
Great service, communication, excellent customer service, fair price… lived up to everything promised.I will and have recommend your service.I’m very pleased.
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May 2024 by mykael pirner
We've had a great experience with PODS, highly recommend! Both the customer service agent who helped us set everything up and Brad who dropped off/picked up our POD were incredibly kind and professional!
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May 2024 by Steve Overholser
We used a POD to store and eventually move our FL apartment contents from FL to MN and all our things made it without incident.Now to find a place for it all.
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May 2024 by Mariann Raebel
Driver dug up my yard and tore off a 20+ foot branch in my oak tree. Pick up driver refused to pick up the pod because there was less than 1/2” of snow on our lawn, but they still charged me. Terrible service overall.
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May 2024 by Roxy Johnson
Utilized services for move from TX to MN. Pricing was competitive. Customer service & communication throughout the move process was great!
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April 2024 by Kelly Fedder
BEWARE of the pricing scam that PODS uses. They will quote you a final price but then break down 3 charges with different amounts that you are responsible figuring out DO NOT match and exceeds their quoted price. They then send you an email quote that has a pre-tax quote amount so that they can overcharge you without proof on your end. Complete scam! Also, if you need to call customer service for an update on your container arrival which does not during the 3 hour window provided, you are unable to get connected with a local agent for help.Very frustrating experience and was overcharged with no resolution or care by PODS.Terrible company! Do not use!!
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March 2024 by Steven Johnson
Did not deliver on the date I had booked despite taking all of my money. Following up with them was extremely difficult and their communications were unclear and worse than reactive. Nevermind being remotely proactive.
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March 2024 by Hadassah Grout
The worst experience we've EVER had with a company. They lost our container, forgot to ship it once they did locate it, and delayed our access to critical belongings such as our disabled child's wheelchair and medical supplies for over two weeks. Do NOT use them for cross-country moving.
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February 2024 by Kristen Nagel
Great experience
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January 2024 by Bill Weinandt
Professional and proficient from customer service to the drivers. Using PODS was a very positive experience during a very hectic time.
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December 2023 by Gene S
PODS service was excellent. From the pod drop where my stuff was to the location where my stuff is now. All drivers loading and unloading the pod really know their equipment. A true professional job - I’d use them again.
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October 2023 by Jordan Northrup
My driver was awesome, communication was excellent and my items showed up in the exact condition I initially packed them in. Normally I'd just load up my vehicles or rent a truck but this was so much more convenient and especially for the larger items. Pods would be my go to the next time we move!
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October 2023 by Toby Timion
Be aware that Pods only delivers to major US cities. We learned this the hard way after we had completely moved out of our house only to find out they didn’t deliver to our new home which is not a small town but apparently out of the service delivery area. This was never disclosed up front and we got very little sympathy or help from Pods. They don’t care about customer service and I will never recommend this scam service to anyone.
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October 2023 by Bjorn Vick
Charged an extra $400 because of their absurd schedule. Don’t answer the phone. Sit in hold for over a hour. They take their sweet time to come pick up their box then charge for an entire month when their Schedule is what put it over. Crooks
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October 2023 by Erasmus Okorie
My container was diverted to your warehouse for 3 days instead of my home. My entire family was stranded for 3 days without cloths to change. Promised compensation was not fulfilled till this date. - over one month.
