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August 2024 by Rachel Torres
this is my everyday gym and i’ve had a membership for over a year. staff has been amazing except for the lady at front desk with green hair and a bad attitude. she stopped me to ask if i was with a random man and claimed i didn’t scan in “last time” i’ve never seen this woman before in my life. so incredibly rude, i hope this is my first and last time encountering her.
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August 2024 by Danny Davis
This is an anonymous post ( I am not Danny Davis), and I am not planning on speaking to anyone in person, so I hope that this makes it to someone who cares. I appreciate the work that goes into keeping a clean and organized gym. The staff at the Burnsville PF does a good job. The equipment is pretty good. I do, however, have a problem with a couple of gym members. There are 2 bald males with beards who come almost every day around 10:30 AM - 1 PM. They seem to believe that they are more important than everyone else in the place. They wear the same clothes every day and do the same routine. They go into the free weight area and proceed to take over a significant section of the gym. They use multiple flat/incline benches, regardless of the demand. They also take over the decline bench, of which there is only one. If anyone attempts to use any of this equipment, they demand that it be left unattended until they are ready to use it. One of the men also stalks around the free weight area with a very nasty scowl on his face, doing laps in between sets. It looks like he is trying to invade other people's personal space in order to bring on a fight. I also feel a little uncomfortable with the way he looks at my gf and other females at the gym. Today, I saw him tell a tall guy not to use the decline bench when he wasn't even using it. It seems that they feel like they run the place. This goes on for a couple of hours! They also emit a very offensive body odor. I realize that people sweat at the gym, but a little deodorant would be nice. I don't know if they have any connection to the gym. I often see the manager hanging around with them and joking and laughing loudly. So I don't know if they are connected or related in some way... It is a real shame because otherwise, the gym members are extremely polite and respectful... Hopefully, someone will address this because it would be a 5 star review if not for this.
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August 2024 by Kelsey Monson
Probably the best planet fitness I've gone to..... staff was so kind and helpful. Was greeted when I arrived and also as I left. Highly recommend this place
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August 2024 by Cheryl Westman
Cynthia greeted me and took me through the sign up process. She was professional, kind, and efficient. The kind greeting was greatly appreciated.
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August 2024 by Leonardo Villegas
You lack weights.....poor
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August 2024 by Jim Schulz
The management staff, particularly Cynthia, are friendly and keep the gym VERY clean. You can tell that all of her staff love working under her and respect her a lot. If a member gets out of line, Cynthia handles it quickly and in a very professional way.
Recent upgrades with equipment and the club in general where needed and are much appreciated.! This said, one item of discontent for me is that both automatic front doors are continually breaking down and not working. In our Minnesota climate, this makes the gym cold in the winter and I can only imagine the costs associated in terms of higher heating bills. For the cost, you could have replaced these doors multiple times in how much heat you have lost!
The other item are the faucets in the men's bathroom. They waste a lot of water in that they don't shut off properly, all of these should all be replaced with automatic faucet's that shut of by themselves. If planet fitness is truly interested in the environment, you would make both of these repairs as soon as possible.
Lastly, the Burnsville club is an inviting and friendly place to work out. I have made several friends there and plan to continue my daily workouts. Thank you.
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August 2024 by Liz pemberton
The service is very hit or miss. Some employees are very nice but some I could live without.
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August 2024 by Rick Cecka
Very friendly staff,hard working,always cleaning, great place to work out!
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August 2024 by Glenn F
My experience at Planet Fitness is an enjoyable place to work out. The staff is responsive and equipment is in good repair.
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July 2024 by Dale Anderson
This workout facility is what I need daily, Manager and Staff are the best, clean, friendly, acknowledges and welcomes everyone as they enter or leave. Both staff and Cynthia are always busy cleaning, organizing equipment or doing what ever is needed. This is the BEST place I have worked out at! Nothing to say or write negativity about.
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July 2024 by Carlos Hines
Planet fitness in Burnsville. Very clean. Great staff, great general manager
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July 2024 by Rachael Rhodes
Love this gym! We’ve been with PF for a couple months. I absolutely love this gym, it’s a quiet space with lots of equipment! EXTREMELY affordable!
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June 2024 by Collin McGregor
Love this location. The staff is super friendly. Equipment always functional and operational.
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June 2024 by DANG! X
Good location (across from Burnsville)
Quiet. Safe. Secure. (Parking lot)
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June 2024 by Miri
Great motivating staff!
