PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the clean store environment and the care given to the animals. Staff members are noted for their knowledge and friendliness, with one customer highlighting the assistance received from a helpful employee. The grooming team has received high praise for their calming approach and quality service, especially for nervous dogs. Many customers feel reassured after switching from other stores like PETCO. The Burnsville location is particularly recommended for its excellent dog training classes that address individual issues effectively. Additionally, the store offers convenient online shopping with local pickup options, as well as dog training, grooming, boarding, and adoption services at select locations. Overall, PetSmart is recognized for its organized layout, ample parking, and courteous staff, making it a preferred choice for pet owners.
Love the new layouts and look of the new PetSmart. Staff at this location are super friendly. I take my good boy here once a quarter for a professional bath and grooming!
January 2025
Clean store and the animals were well taken care of. I believe we were helped by a young lady named Tina, who was extremely knowledgeable about all the animals. She was friendly, and very helpful answering all the questions we had. We'll be back to that store when it's time to make our pet purchase.
January 2025
ordered online at an excellent price, picked it up smoothly.
