-
November 2023 by Joel Taft
Black Friday deals are pretty much 50% off everything we’ll check your receipts if you went in store! The in store doesn’t actually match the online prices and give you 50% off. Had to go back in line to get my correct price. Really shouldn’t have to do this and it’s not the stores fault I am sure this is a scheme from upper management to make that little bit of extra money.
-
November 2023 by Katie W
Lead by the name of Linda who has supposedly been there 18 years refused to help me do a simple return. Had a plus size shirt that was given as a gift online to return. She refused to return it because it was plus size even for store credit. Shop at another old navy that actually cares about their customers and are willing to help. Ridiculous that Linda is condescending and refuses to help customers.
-
September 2023 by TAI HUYNH
A few days ago, I went there to get my daughter shirt to exchange.The white manager in her mid thirty or so. Don't know her name, was nor friendly talking to dayghter..Maybe she looked us because we are Asian.I feel so ashamed for the store to have these kind of manager.
-
September 2023 by allen t
Manager had no desire to help customers. She seemed very frustrated that she had to leave office to assist with reward points system that she had no clue how to operate. Another cashier was all over it and needs to be promoted asap
-
June 2023 by Tito The king
lady was rude old big lady with white hair!!
-
June 2023 by Pastor Gutierrez
This store is the best in every way, you can find any kind of clothes and the prices are the best part.
-
June 2023 by Erika Bw
Walked in with my daughter. Two employees were chatting. But clearly saw us. They didn't say one word to us. When people walk into my place of work. I always welcome them. Good customer service is hard to find, I guess.However, I purchased a tank top for my daughter. The lady working at the counter was very welcoming and kind.She's working tonight, or at least she was around 6pm 6/13/23. I wish I knew her name. But you are AMAZING!!
-
June 2023 by Sonya Grimes
I love this place I am here twice a week.Mrs Rose and the rest if the ladies and the one young man service is the best
-
May 2023 by Julie Wilson
Had a return which was just over 30 days past. I have shipped Old Navy for years and didn’t know they changed their policy. The closest store is 2 hours away from me and I was just able to drive to the store today. The manager at this location was extremely rude and would not even give me a store credit. I have been a loyal customer at Old Navy for years and will not be shopping there going forward.
-
March 2023 by Shannon Gourley
Terrible return policy. Wouldn’t take items back with a receipt, even for store credit.
-
March 2023 by Madeline Pineda
They got rid of inclusive sizing, which is half the midwestern market...
-
March 2023 by Gold Eagle87
Old Navy is terrible now. Those so called super bucks is a joke. No wonder nobody shops there anymore.
-
February 2023 by A C
Old Navy is terrible now. Those so called super bucks is a joke. No wonder nobody shops there anymore.
-
November 2022 by Dachia Garness
Work there n love it!
-
September 2022 by Erin Moneypenny
Overpriced clothing IMO