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“The team lived up to the business name. I love the software to document recommendations with photos. I also appreciated the no-pressure, no-shame environment. They truly put our family first.”
“Got my first oil change yesterday. They were honest and kind upfront about the cost and they didn’t push me to purchase anything else. It was quick and easy and even though I was a deer in the headlights they made me feel comfortable. Definitely gained a new customer! Thanks for all your help.”
“I came in with needing help putting in my new tail light after having it being covered with tape for the last three years the manager Charlie was very helpful and did a great job installing it for me and he did it free of change I’m very grateful for the help both staff that where their where wonderful and I will be going to get my oil changed with them next time 10/10 thanks.”
“They were dog friendly! The waiting area was clean and comfortable with coffee, hot and cold water, and dog treats.
We had an alignment done which was scheduled on the same day. No surprises, done quickly and well!”
“My Tesla's controller arm broke last week and I managed to pull the car into a parking lot next door to Autopia in Bloomington. It was one of the hottest days of the summer, and, while I waited for a tow truck and dealt with the day's messy challenges, Will at Autopia was very gracious to let me handle everything from within their air conditioned office. Even though I didn't use Autopia for the repair (it was still under my Tesla warranty - thus, I was obligated to use the dealer), I have to say that once my warranty expires, I will definitely take my car to Autopia for regular maintenance. The example they showed in my hour of need, told me exactly what kind of people they are. I recommend them highly simply based on the way they treated me. I never forget a kindness. Thank you! - Vik Bangia”
“Had a new set of Tires installed and balanced. Then vehicle had problems with the tracking system software. This is due to gratuitous complexity of modern autos. A fundamental part of this is manufacturers being allowed to keep service software proprietary. There needs to be a change in law, to give owners absolute rights to this software and their designee. As is usual the vehicle dealership was not in anyway helpful, but obstructive. Anyhow the second expert Heartland called in was able to solve the problem, but for a significant fee. Due to what I suspect was the cost of his equipment and software, was likely justified. This hassle caused a delay of 24 hours to get the use of my vehicle back.
Heartland were perfect gentlemen about and as blindsided as I was by how this went down.
So beware! Getting a new set of tires is no longer a straightforward proposition with this newer generation of vehicles. And of course no warning of this in the handbook. The marketers I'm sure warned that it would have been bad for sales!”
“Had a great experience with this shop. True mechanics at this place and very nice employees. Straightforward and no games or hassle.
If you really care about your vehicle you won’t take it anywhere you don’t trust. They will respect and take care of your car here. Got the clutch changed on my truck and it drives like it’s brand new again. Thanks Chris and Dominic!”
“Paid for full oil service but little disappointed by the service because they failed to fill the topoffs which GM usually do. (Ex: wiper fluid etc). + I didn’t get the free car wash coupon, anyways I will visit em again and things may get better than before.
Overall good but not as expected.”
“I had my brakes done about a year ago. I started noticing the steering wheel shaking whenever I braked. I took it in and they had determined the the rotors had warped. Without any reservations, they replaced the entire brake job without cost the same day.That is a sign of good service!”
“I had an emergency situation with my car, and Nick was able to get me right in and let me know everything that needed to get done, and I was out the door that day. I went back the following week to get the work done and they set me up with a loaner, for free!! Chris went so above and beyond working to get literally everything covered by the warranty. I am so appreciative of how hard everyone worked to help me!!”
“We have been taking our cars to Superior Automotive for many years and have had excellent service every time. Even when we had emergencies, they were there for us with quick response time, careful explanations, and excellent work. I highly recommend them.”
“Our fuel pump was out was going to get my vehicle fixed yet my significant other went and said no he wantwd to do it himself. we didn't end up having them work on our truck and with all the hassle I feel thankful they didn't charge for the spare vehicle they let me use and we're very understanding when it was a holiday and with my health problems wasn't able to get car back prior to them closing due to a doctor appointment. I would have to say they are very friendly and have wonderful employees. Thanks for making that mishap not stressful and being great to customers I will totally go back if I need work and will suggest them to anyone.”
“Very pleased with the service here at EP Jiffy Lube. Brian, Brent and Derek were very knowledgeable and helpful. They made sure all of my fluids were topped off, informed me that my battery would need to be replaced within the next 6 months and also informed me the my front brakes would need to be replaced soon. They also made sure I knew about their top off service which is a really nice perk. Great service and overall experience, will definitely be coming back to this location in the future. Thanks guys!”
“Used Car Care quite a few times now. Their quotes are accurate as is there timeliness of when the work gets completed. Mike and Jason are great to work with, good people. Will for sure be a go-to car place for us.”
“Tires were super expensive but now it's done & taken care of. Message for a return ride to pick up our car may not have been passed on OR it was passed on but then not followed through. We had to call again when "that requested ride" did not show up. Turns out it just did not get scheduled. They did follow through after that 2nd request & sent a ride. We appreciated the rides that were provided for us.”
“Will be taking vehicles here for service going forward. Thank you to James and Nate for explaining things in understandable terms and for ensuring vehicle was throughly inspected. So much better than going to the dealership.”
“I was told I needed a transmission and a driving chain by another mechanic.I came in here and they offered to check it out for me at no charge! A couple days later and my car is currently being looked at. No matter what they tell me, I recommend you bring transmission issues here!”
“Got the oil change done as soon as I got there, waited no more than 15 minutes. Very pleasant employees. Didn’t try to sell me on more then just the oil change”
“I had such a positive experience at Heartland Tire & Auto Lakeville! Unexpected car issues are never convenient, but Bud and his team took great care of my vehicle and got me back on the road quickly. Thanks for your fantastic customer service!”
“This shop is a great independent garage for general auto repair. Prices are lower than dealerships and the work is topnotch. Chris or Sean will take good care of you when you call or drop off and the mechanics are the best.”
“Posted in this store is a notice to make a “customer for life”-and that is what this shop has done. They are helpful, honest, and always willing to take the extra step.
I will go to them for as many automotive services as possible. They are the best”
“Place is great! They let you buy your own parts if you want. No mark up. they are fast, honest and reliable. Martin is great. I have used them for 20 years. Had him replace an engine, repair an Audi, handle big and small matters. The more you use them the better deals he will give you. Bill”
“My service was very helpful and Heartland fixed my tire and checked all the tires and quoted a price on four new tires. I will be setting up an appointment in August. Thanks for the great service.?”
“I recently needed service on my Honda CRV. I took it to Heartland Tire, Goodyear as I had new tires and brakes put on my car 2 years ago and they did excellent work that time. This time was even better. My car needed a new timing chain, which is expensive work. They quoted me one price, and when I picked up my car, it was actually $1300 LESS than the original quote!! Needless to say, I was doing a happy dance for sure! I HIGHLY recommend Heartland Tire for your auto needs. Great work, and very nice and professional people. Thank you everyone at Heartland!?”
“The team at the Burnsville, MN went out of their way to send a team member to an outside store to get a filter and oil that they did not have in stock to get the job done. The team lead was Dan, and he didn’t even flinch to make that call because he understands the importance of incredible service. I could not be more impressed and I highly recommend this shop to anyone in the area who needs to get their oil changed.”
“Steve and Matthew provided the kind of service that will make me return to this location again. I was treated like a friend and given expert advice and care. Thank you for hiring people like this Valvoline”
“I showed up on a Saturday afternoon with what turned out to be a failed alternator. I explained that I was from out of town and Dan told me he’d do whatever he could to help me out. He worked until midnight installing the part and got us on the road. Truly above and beyond effort.”
“Fast and Friendly. Those two words usually don't go together in this day and age. But Keavin did it right. Fast. In and out. Friendly. He clearly communicated what to expect, what was the next things to consider. Notice I used the word "consider". Why do I use this word? Because he let me decide. No HARD SELL! Very pleasant. Gave me the "what's next" and the "why this is important". This young man is destine for big things in life. If Valvoline is smart, they will do what it takes to keep him! Thanks much for all you do, Keavin. JOB WELL DONE!”
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“I don't think I can express how well these guys always treat myself and any other customers I've seen them interact with. I've had a few unfortunate and unexpected car repair needs this year and I will use them anytime I can after the repeat wonderful experiences. Thank you guys!!”