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“A good Home Depot at which to shop. As is frequently typical in stores today, it can be hard to find help. Same here, however, when I did find someone, they were very helpful and informative.”
“Dan helped me when I was so stressed and overwhelmed. I am not a person that likes to go in a hardware store especially when I have other places to be!! He was a calming presence and was able to answer my questions quickly. He deserves to be recognized for his amazing customer service!! He definitely goes above and beyond and nowadays people are not given this appreciation and acknowledgement. I hope management really gives their employees this positive feedback!! He deserves it!! Thank you Dan for helping make my shopping experience bearable and accessible to me!”
“This is a new much larger store that when we were last in this area. They were very helpful and we were able to get just what we needed to take back to Japan with us.”
“I brought my 2 year old daughter in with me to get some lumber early this morning. The store manager gave her free balloons. They were also able to cut my 2x4x8 in half which was awesome. Great experience, one of my favorite stores!”
“Menards has everything including reasonable prices. The Richfield store is the only home improvement store I have ever visited that has pianist playing on a grand piano. It is quite beautiful.”
“This facility had employees that you could talk to. One in particular was out to save me money and made recommendations so I could choose which way I wanted to go.”
“Took my grandson to one of their craft events. He had a blast even though it was very overcrowded. Would suggest some controls on the numbers of people - maybe assigning some times to spread it out.”
“We received excellent customer service from Amy C. She went above and beyond helping us narrow down the product we wanted and then finding it in stock so it could be delivered on time for our project. She was patient and knowledgable. I highly recommend them this store.”
“Ibrahim and Will are two employees that I interacted with this week at Eden Prairie Home Depot. Will cut blinds for me and was very prompt, helpful, courteous, knowledgeable. He had a real friendly demeanor. I thanked him for his excellent customer service. Then I went to the self checkout and had more great service. Ibrahim rang me up at the self checkout, and did it all for me! Then he put the three bags of salt that I purchased in my cart. I was floored!! I’ve not had such cordial service like this for a long time! Thanks, guys!! Hope you get a raise! Home Depot is lucky to have you both.”
“My dog kiwi loves coming to the store. It's a great place meet other dogs and she knows she gets a treat when I checkout. Wife likes the flower and vegetables selection”
“Adyn was great to talk to while we were on hold with Home Depot card services, he made sure to communicate with other customers that it may be a few minutes until he can help them. Keep up the good work!”
“Great location, well supplied, and ample parking. Staff is generally friendly and helpful, but the checkout process was a bit bumpy. The card machine, which apparently was a known issue from the employee that responded to help, kept rejecting my chip read, then finally accepteda swipe with the employee's assistance. The management or owner should address this, as it has seemingly been a problem for quite some time. Interestingly, it became a teaching tool for the employee who was training someone. My transaction also included a military discount, which showed the trainee that aspect, as well. Kudos to Home Depot for honoring those of us who have served, and would ask this location to add veteran parking signs outfront, as other locations have done. The cost is minimal, and the message and public display is a powerful statement of where the organization stands. Plus, many of our older service members would be grateful for the proximity to the door, as they do not sign up for handicap access, due to military grit and pride..”
“We have been using Spring Green for two or three summers now and are extremely happy with no intention to switch. The customer service is exceptional, thorough and easy to obtain whether by phone or text. The operate with honesty and transparency with their services. Pricing is fair. Quality of service great, our lawn is looking better every year with its proper care. Have and will continue to recommend Spring Green to friends and neighbors. (We have used the standard lawn care and mosquito/tick treatment.)”
“I work here, so I'm biased. We are proud of our products and service. Proud also to support local residents with jobs and sponsoring certain events. Great employer with great benefits and rewards.”
“I learned more in five minutes here than in an hour at a big box retailer. I was greeted upon walking in the door and I was able to ask questions about the composite lumbers to find a product that will be perfect and cool for our south facing front porch (keeps cool in direct sunlight). I was handed a bag and told to take as many samples as I like and given a card for follow-up cost estimates. I will be back - very pleased.”
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“We needed an electric scooter for my husband who is currently using a walker. They only had two and both were currently in use by others! I would think as large as that store is they would have at least 5 available.”