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“A good Home Depot at which to shop. As is frequently typical in stores today, it can be hard to find help. Same here, however, when I did find someone, they were very helpful and informative.”
“Two level Menards! Enough said.
Outstanding selection and displays. The moving walkway to the second level is a delight for all ages. This Menards is an experience.
Just try to get out of the store without hearing the Save Big Money at Menards jingle 10 times!”
“A gentleman who I think worked in home and garden provided such exceptional service. I could help believe it. Even pushed my court and helped me find all the items I needed all over the store.
That's a first in my experience. With I could remember his name. So kind and helpful.
Sure appreciated the help. Sincerely!!!”
“This facility had employees that you could talk to. One in particular was out to save me money and made recommendations so I could choose which way I wanted to go.”
“Menards is very dependable.. I love walking the store... So many interesting things... I always buy more than I intended.. Probably a good thing.. The staff is friendship and helpful..”
“Great location, great staff! I did once experience a staffer going customer to customer to give a long spiel about water heaters that were on sale. That was super annoying. And sometimes the prices are a little higher than average.”
“Most of the employees are great! I had an encounter with a woman working the service desk that was not great but hey everyone has a bad day :) Great prices, but sometimes hard to find help and employees in the floor. Wouldn't recommend getting a Christmas tree there....they made my daughter and I bag it and put it on our car.”
“My dog kiwi loves coming to the store. It's a great place meet other dogs and she knows she gets a treat when I checkout. Wife likes the flower and vegetables selection”
“Wonderful CUSTOMER SERVICE! I've worked with the employee, KATIE, the last two times she has come to my house in Cottage Grove and have received phenomenal service! She remembers the conversation we had the last time she came two months prior and asks me I have any problems she should be concerned with my grass such as weeds in certain spots. My grass is the greenest and healthiest in the neighborhood due to the quality of work I get from Spring-Green!Service: Weed control”
“Ibrahim and Will are two employees that I interacted with this week at Eden Prairie Home Depot. Will cut blinds for me and was very prompt, helpful, courteous, knowledgeable. He had a real friendly demeanor. I thanked him for his excellent customer service. Then I went to the self checkout and had more great service. Ibrahim rang me up at the self checkout, and did it all for me! Then he put the three bags of salt that I purchased in my cart. I was floored!! I’ve not had such cordial service like this for a long time! Thanks, guys!! Hope you get a raise! Home Depot is lucky to have you both.”
“Great location, well supplied, and ample parking. Staff is generally friendly and helpful, but the checkout process was a bit bumpy. The card machine, which apparently was a known issue from the employee that responded to help, kept rejecting my chip read, then finally accepteda swipe with the employee's assistance. The management or owner should address this, as it has seemingly been a problem for quite some time. Interestingly, it became a teaching tool for the employee who was training someone. My transaction also included a military discount, which showed the trainee that aspect, as well. Kudos to Home Depot for honoring those of us who have served, and would ask this location to add veteran parking signs outfront, as other locations have done. The cost is minimal, and the message and public display is a powerful statement of where the organization stands. Plus, many of our older service members would be grateful for the proximity to the door, as they do not sign up for handicap access, due to military grit and pride..”
“I learned more in five minutes here than in an hour at a big box retailer. I was greeted upon walking in the door and I was able to ask questions about the composite lumbers to find a product that will be perfect and cool for our south facing front porch (keeps cool in direct sunlight). I was handed a bag and told to take as many samples as I like and given a card for follow-up cost estimates. I will be back - very pleased.”
“Great customer service today in the hardware section of the Apple Valley Home Depot. Refreshing to experience when so many big stores are understaffed. I even snapped a photo of the kind gentlemen helping my husband and me with our DIY project questions! ?”
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“Great Burnsville store with a
good selection of merchandise.
Owen was very helpful and informative
regarding questions I had on items in patio sets.
-Troy Stewart”