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April 2024 by Cara S
Ultrasound, Lab, and Providers were all great at my prenatal visit.However, I didn’t appreciate the office staff making me feel confused and lost here. Scheduling team failed me as well as I had long unexpected waits in the office between the 3 parts of my appointment.
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December 2023 by Kelz L.
I brought my son to the emergency room for fainting and a high fever. We arrived to the ER at 8:15am. At the time of arrival the ER was surprisingly not busy. My son's vitals were taken and we proceed to sit and wait. While waiting the ER became increasingly busier, at first when people were going ahead of us I didn't get upset I understand the ER takes people back based on what issues they are experiencing, but after sitting in the ER for 3 hours and everyone that was coming in was being seen accept for my son, I went up to the front desk to see what was going on maybe we were forgotten about. I spoke with the woman at the front desk and stated we had been in the ER for going on 3 hours, she asked my son's name and said very rudely "you've only been here for 2 hours and 17 mins" I asked if she could check to see how much longer or what can we do? she said "ummmm you can talk to a nurse I said that would be great she said but they're all busy you'll just need to wait like everyone else" I asked her why would you offer to have me speak with a nurse and then rudley comment but they're all busy? she then looked at me and said you can have a seat. The woman behind the front desk proceeded to flirt with the security guards and openly check the football scores on her computer giggle and laugh. When you have a ER full of sick adults and children who have been sitting in the ER for hours feeling incredibly sick or have other issues going on, ACT appropriately! lose the attitude treat people with kindness no one wants to be in the ER, and remember you work at a front desk YOU are replaceable! Side note we left the ER at 1:47pm
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December 2023 by STEPHANI ZAUTNER WELLIK
Trying to talk to a nurse, been on hold 30 minutes, terrible service. I call the Burnsville number and it doesn't even go to the Burnsville location, transfer again, on hold again....wow now going on 40 minutes no help...but your call is important...
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October 2023 by Nicholas Singer
Let me start off by saying that I don't write reviews. I ain't no snitch. But typing this out is very cathartic for me. Eight. Eight times they failed to get me my ADHD medication on time. You know what being off your medicine feels like when you have ADHD? Your brain is a beehive and you can't connect any of your thoughts. Now imagine if I needed medication for my heart. I would be dead. These people are unhelpful and their policies are designed to protect them - not you. They literally hurt the people they are supposed to help. That's like going to an auto shop and having them smash your taillights in with a wrench. Do yourself a favor and skip this place when looking for a clinic. If you are already going here, leave as soon as possible.
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October 2023 by Jana Pardes
The OB clinic is really nice. I love Dr. Looby and I didn’t have a hard time adjusting to a new environment especially that I just moved here from another state. The lab down the hall was also wonderful. The lady who drew the sample did everything right from identification to the blood draw process. I don’t comment whenever these things are done but I had to commend it because not everyone does it correctly. I’m glad to find this place.
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September 2023 by Erika G. Gonzalez
Had some blood work done. The receptionist didn't acknowledge me for 10 mins to check in. She was too busy having a conversation with her coworkers. Not work related. Once I was getting my blood drawn. The lady closed the privacy curtains and this gentleman working decided to peak through the curtains to stare at me. Very creepy vibes and no privacy .
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May 2023 by bella waters
I had my ultrasound today with Riley she did amazing and I was not disappointed! She got great pictures. The doctor I saw afterwards was very nice and professional too!
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May 2023 by Amanda P
This review is specific to the OBGYN office. I can’t say enough good things about the front desk staff, nurses and doctors. Whether it was routine appointments for my pregnancy or emergency visits everyone has been amazing.A special shout-out to Dr. Dixon who redefines what healthcare is all about. She’s an exceptional OB who takes the time, explains things, and truly cares about your long term health. I’d consider following her wherever she went, even out of state!If she’s taking new patients run to her!! I trust her completely and she delivered my healthy baby boy!
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May 2023 by Julie Granlund
Saw Dr Parnerkar (endocrinologist). Complete waste of time. All she did was look at blood results I already had done and order more of the same. Now I'll have to go back because the results show exactly why I went there for. I drove across the entire metro for this quack because that was the earliest opening.
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February 2023 by iTravel
I don't like it here at Fetal Maternal Medicine. I feel like a number, and Dr. Sabol is not sensitive to the patient. I recommend knowing your patient's pregnancy background and tailor your approach to such patient. My friend went here for all of her three pregnancies and did not like the experience here either. I guess at the end of the day, it's business and they need to make money.
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January 2023 by Meridith Tietz
Front desk staff was kind and understanding about my arriving 5 min late (went to the wrong location originally). Nursing support was positive, asked good questions and efficient in recording new data. My OB explained my condition with data about how seriously to take results with this problem and one of the most personable I've met. Outstanding experience!
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January 2023 by zach bretzman
This isn't a recent problem but when i was a child my gf mom worked at this clinic and went into my files without my say so... i found out and let my primary know and seemed they just swept it under the rug wishing i would have known more about my privacy rights when i was young or my parents actually cared but obviously to late to do anything now but pretty sad that any dr or staff would have access to such things
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September 2022 by Cassidy Mead
If you are considering a clinic, please don’t go here! I needed an annual checkup and an iud check. They didn’t check my iud nor did they give me a regular checkup. Some medical student just came and talked to me about why I didn’t need an iud check and then dismissed me. Then, because they didn’t do any of the routine checkups, they billed it as non-routine which messed up my insurance claim. A visit to talk with a medical student cost me over $250 and I’m still not sure my iud is in the right place. These guys don’t care about women’s health or about taking care of patients. These are money grubbing swindlers who are a shame to the name of medicine. If you need to go to a clinic, go anywhere but here! I would give zero stars if I could.
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July 2022 by Mallory Beckstrom
This is the first review I’ve ever left for a place because I think people need to be warned about going here. The maternal fetal medical unit is terrible. They did procedures that were completely unnecessary that ended up costing me over $500 out of pocket that should have been covered by my insurance but they refused to change how they billed it. Then they diagnosed a “condition” that they wanted me to continue to come in to monitor weekly (which would have cost me additional money…but then again they’d make much more). The nurse fear mongered me into making me think my baby was in danger if I didn’t monitor (they wouldn’t even do anything for the condition). I made my own choice not to continue care with them and it had zero impact on my pregnancy or delivery. I’m still not happy about having to pay for the completely unnecessary services though.
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June 2022 by TJ F
Annoying experience trying to figure out if they could hand us off to Metro Pediatrics.Called to see if they handled the hand off for a new born, they stated "yes" and then gave me an appointment for one of their doctors... Which was not what I was told over the phone.Arrived at metro pediatrics and was told they did not actually handle that, so I had no idea why they told me that.Called them to cancel the incorrect appointment they made, then they said "I don't get what you're saying, but I cancelled your appointment. Did you want to make another appointment?".No, you just proved to me that you don't make the metro ped appointments like you said you did over the phone? Lol....
