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March 2024 by Michelle McKee
This couldn't have been easier! I purchased the tires and set up the installation appointment online. Dropped off the car and waited in the snack area. After an hour and a half I called to check if the car was done, and it was so picked it up. I do advise anyone waiting for their car at the store to check periodically. I assumed someone would let me know when it was done and that did not happen even though I told them I would be waiting at the snack bar.
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February 2024 by Gaby Lifsheetz
Chris at the Tire Center is very knowledgeable and kind. I highly recommend taking your vehicle here to get serviced.
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February 2024 by kelly55423
I had a tire blow out on the freeway, hobbled to the air pumps since they usually work at Costco even when freezing. Didn't realize tire was a goner. Tire/service center had just closed and employee Malachi offered to change my tire to the donut in below zero temps after he clocked out. Didn't want any money etc. Thanks!!!
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February 2024 by Toon Bun
Trash! This place will mess your wheels and tires up. Slow and probably need more training. If they say 15 mins it’s probably going to be another 2 hours.
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December 2023 by ashley sporer
Unfortunately "0" stars isn't an option. The tire department is a joke. They refuse to answer the phone so you will need to drive all the way to the store for any type of question. The tire warranty is worthless if you can't get in for several weeks. Do not waste your time or sanity with Costco tires.
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December 2023 by Prashant Roy
Been an costco member for 6 years now big fan of Costco as such.But Costco tire center is the worst when it comes to service. Extremely slow service with no sense of urgency or professionalism , not worth it. Costco tire center is charging 62$ for winter tire exchange. Even with pre booked appointment asking for 1.5 hours and what’s surprising is even after 1.5 hours the car is not ready. This is during non busy hours. On checking at the counter, they say car is almost ready that’s it, took almost 2 hours for tire exchange. If you have plenty of time to waste in hands , and want to save 18$ then it’s fine. But discount tires charges 80$ for the same, and did if within 15 mins in and out off course with a pre booked appointment.Costco good for everything else but I am not doing my winter tire exchanges at costco ever again.
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November 2023 by dawit dejene
I took my Toyota Sienna van to get the flat tire fixed. Despite not having an appointment, they asked me to wait for approximately 2.5 hours, and I reluctantly agreed since I didn't have any other options at the time. Once they completed the job, I discovered that they had simply left the spare tire inside the car instead of properly securing it back under the vehicle where it belongs. Frustrated, I returned two days later to have them fix their mistake, only to be told to wait for another 2 hours. Their lack of attention to detail and poor customer service left me disappointed with their overall performance.
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November 2023 by Craig Ellebrecht
Well let's just say theyveont have very good people skills. I came in to have a tire mounted and the kid working the register said we don't do that, I told him yes you do because I just had it done here last n8ght. He went back to his manager and came back with an attitude and said we will do it this last time but your going to be the last thing we do. Really and yes I had to wait till 8:30 to get it done. I arrived at 7pm. I spoke to the manager and he said he talked to them and they are working on it right now. I don't understand how it takes an hour to mount and balance a tire. I have called Corp and being friends with their ceo, it will be talked about next time I speak with him.
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November 2023 by Bob Payette
Person at the counter made sure I got the battery I wanted, I thought I had the correct battery, but the one I wanted was around the corner from were I was looking. Costco moved and changed the battery display, and not for the better IMO!
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May 2023 by Donald E.
Love Costco the most!!This one is simliar to all of them!Love their $1.50 hot dog soda combo!Has a lot to offer!Kirkland brand items!
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March 2023 by Edie K.
I'm blessed to live close to this store. Always buy gas here. Love many products of Kirkland brand. Bakery, frozen foods, Kombucha, cheese and OMG loss leader rotisserie chicken. I also buy many clothes here. Replaced Macy's for me. Grateful for their presence. No complaints! Also, eye glasses, car program and tires!
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January 2023 by Juanita Turner
Needed a new car battery and they fixed me right up. And I was able to use a gift card I received as Christmas gift. I would recommend them. The battery even had a warranty on it.
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December 2022 by Andrew Swanson
Terrible service, rude, and charged my wife's card before even asking, much better places to get tires and the cost difference is minimal
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December 2022 by Brian Scoggin
The tech dinged my rims then told me that the dings and scuffs were “curb rash” (what a joke). I asked to talk to manager who took down my name and number and he’d “get right back to me”… never did. No accountability.I paid around $1200 for tires and this is the service that can be expected.. not good.
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December 2022 by Desirae Sawyer
Dropped my car off at the scheduled appointment time and they did not get started on it until over an hour later. This location has been in business long enough to know how long appointments take and should not be offering appointments that they won’t be able to get to in a reasonable time. I had a poor experience a few years ago as well but decided to try again because they stopped having lines 10+ people long at the desk. There’s clearly a history of mismanagement here and I would not recommend.