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July 2023 by Melissa Wiley
Took our son to swim lessons here. Shortly into his 2nd lesson he slipped under and was flailing next to his instructor, who was distracted talking to the deck manager and neither noticed this little boy struggling right next to them. Life guard didn’t notice, either. Fortunately my husband and I noticed and jumped into action running over there and hollering to get their attention to get him out of the water. We withdrew him immediately.To be fair, management opened an investigation and spent some time talking to me to understand what happened, promising that they would take some form of action. That said, I would hate for this to happen to someone else and feel obligated to share my story. Watch your babies.
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May 2023 by Tisha Jordan
Thier promos were a scam. Thry told me 1 month for $1.00 then after the month was over, they chared me $78.00. They need to let people know that after the month is over they will be chared for a full month. They are too expensive for their membership. Planet fitnness is way cheaper. Now that bill is in collections and I am still not paying it. I will not be returning.
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March 2023 by Dark D.
Terrible service, trying to go see how packed gym is and we're straight up distrespectful, terrible
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February 2023 by mysticallylilaa #stopanimaltesting
i hate it so much because my sister always wants to come. embarrassing much huh
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January 2023 by Nisa haji
I love the staff, so friendly. My kids love the kid's stuff and the pool.
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August 2022 by NAANI
We get call from them 3 kids say they say we got applications open Then we wen ther and they say is not available after 3 hrs waiting in the office
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August 2022 by Shaya Panda
Wow, I would never ever recommend this gym to anyone. We stopped going here after covid and decided to return a couple weeks ago. It didn't take even one week for us to cancel. The kids stuff is only open a few hours a day at some random times not everyone can use. They have no classes throughout the day... all of which they supposedly offer. They need to be up front with members, especially returning members of all the changes and how they offer nothing but a gym now and charge way more than newer gyms! I left my water bottle the last day and when I called the next morning to ask if it was turned in to lost and found the tall guy who works the front was so rude. He said we have over 40 bottles in there you can come look yourself. I asked if he could check if it was possibly on top of the pile as it is a very distinct and very large bottle. He kept saying there are too many bottles. If you can't do your job and offer customer service then get another job. People have no work ethic any longer.
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August 2022 by Michael McVety
Dryer didn't work. The life guard was allowing more than their Covid protocol. The life guard allowed kids to dive in the pool and it only stopped when a manager came in. Terribly ran YMCA don't waste your time coming here.
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July 2022 by Luke Martens
The absolute worst YMCA I have been too. Older style ymca, nothing new, the gym is never available and the lady who runs the cardio classes in the gym in the mornings is insanely rude when I have talked to her.
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December 2021 by Jeremy Baker
Kids stuff hours are all over the place. Like this at all YMCA'S. Really only reason I got the membership. And now you only can leave in there for 1hr. Think I might cancel my membership.
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August 2021 by Nic Anderson Edina Realty
My wife and I along with our three kids just joined this YMCA in the last week. The front desk staff was very friendly and couldn’t have been more helpful in getting us all signed up and informed of what they have to offer. Just completed my second session of lap swimming and am very happy with the whole facility.
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August 2021 by HJ W
Wonderful neighborhood YMCA with great classes and instructors in a well maintained facility.
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July 2021 by Tony Tiemann
Have been a member for more than 6 years, deep water classes, 3 or 4 times a week
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May 2021 by Jeanne McCann
I really can't say enough good about the Burnsville YMCA. From the time you enter the building, until you leave, the staff is so welcoming. The people coming to work out are also friendly and respectful. It is clean and well laid out. I've never been disappointed in the instructors or the classes. Working out is something I have to force myself to do many times, but I always leave feeling so much better mentally and physically. I've been a member of the Y for about 40 years, and have attended many Y's. This one is my favorite, and lucky for me, closest to my house.
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May 2021 by Jai Sorrot
Its a great place for your workout. The staff is super great and friendly. I am part of the YMCA family now for more than 5 years and I totally love it. My Kids love the day care. The staff is super nice. My boys are always excited to come to YMCA.
