BMO Harris Bank is noted for its very friendly and welcoming tellers who provide helpful guidance, such as on locating affiliated ATMs. The manager is consistently described as very helpful, ensuring customers are taken care of right away, particularly with ongoing issues like car loan auto payments. Staff actively monitor service requests and provide follow-up with calls and emails on the process. For customers with questions about account transitions, such as routing numbers after a bank acquisition, the branch offers clear information. The manager follows through by calling back with answers. Employees are recognized for being great at helping all customers. The location itself can be difficult to access due to area construction, but the service from the staff is highly regarded.
I am new in town and this branch was so very helpful in telling me which ATM’s are affiliated with BMO and where they are located. The tellers were very friendly and welcoming.
March 2020
Im not certain what the bottom reviews were but i had a great experience today. Worked with Cary and he was awesome. The teller was superb as well i just cant seem to find her card.
February 2019
This bank has been great staff are super friendly and very helpful I recently bought a business in the area and they've been helping me manage my business banking and I couldn't be happier.