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February 2024 by Jeanne S.
Road side assistance is not there. Been waiting 3hours and still no response. This has happened before on a busy highway and they never came. Don't waist your money
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September 2023 by Sandy Driscoll
Cannot reach anyone that can help us
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June 2023 by Dollis Crawford
Went to the AAA office to plan a trip and get a trip tic to travel to the east coast. This and emergency services are why I keep AAA, although the last two times emergency services could have been better.
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March 2023 by Mary Soucek
Fantastic. Kind and very helpful. Everyone is top notch
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January 2022 by Mariah Bryant
I needed to get my passport photos done, and I was helped immediately by Gail. She was very friendly, sweet, helpful, and got the job done efficiently! I would highly recommend this place for getting your passport photos done.
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May 2021 by Shirley Davis
The lady I worked with was very friendly and helpful. She got the info I needed very quickly.
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March 2021 by Tere Patterson
Tanya was magnificent!! She did a beautiful and thorough job planning our trip for us, including a trip tic and maps.The woman who greeted me at Burnsville AAA was so sweet and helpful. They made me want to work there!!Wonderful experience!!
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January 2021 by Duane Wynia
Great service.
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November 2020 by Bryan G
Had AAA homeowners insurance because of the discounted price and good reputation, after three hail storms damaged my roof and siding over three years AAA inspectors found no damage to my home.My neighbors 6/10 of them all got new roofs, decking and siding from their homeowners insurance, I guess you get what you pay for :(I cancelled AAA insurance policies and hope to have a better experience with my new insurance provider.
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September 2020 by Don Maple
I stopped into the AAA office this morning to set up a flight and a rental car. Tanya did a fantastic job. I do have to go back to the office and get my driver's license due to scatterbrained me!
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March 2020 by Max Wilson
Waited for over 4 and half hours yesterday for a tow. Over 45 minutes for the first call from a company to say they were too busy and they will call another company. Horribly slow service for such a large metro area. As a Loyal member for 18 years I will have a hard time renewing next year.Back in So Cal you would never wait more than 45 minutes for a tow. AAA CA A+ Service AAA Minnesota F- service...
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March 2020 by Cameron Thornton
Always super helpful. Great location for buying international drivers license, not busy. Friendly people.
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January 2020 by JM Z
Personable staff, appear to enjoy working there.
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January 2020 by Greg Ott
Very friendly & helpful!
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November 2019 by Eric Maser
Went in to get a trip ticket made up for a specific route. They were very helpful and made the whole project so easy . I was way early on this planning they set the printing to be done and in my hands before my trip . Fabulous people to deal with . I highly recommend!
