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September 2023 by Rachel Kolar
We had a horrible experience, partly our fault for not taking pictures of the gas and mileage when we got into the vehicle. The truck was clearly not checked in before we took it from the prior users the night before, causing us to overpay for gas and mileage by $200. It was absolutely frustrating. I am not broke, and its not about the money, it was the principal that someone didn't do their job, prior to checking us out. It was supposed to be almost 100 degrees that day, I was in a rush and should have took pictures and walked back in. I will not be using Uhaul again.
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November 2020 by Timmy Nguyen
Tried renting a trailer but they didn’t want me to travel more than 40 miles with it. Very limited selection. Unprofessional customer service.
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October 2020 by Kayla Clark
I had an awful experience with booking through another rental company, I called this location 1 hour prior to needing the truck and they had one ready for me. Amazing and quick service!
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August 2020 by Thomas Morgan Jr
Good ppl good service.
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July 2020 by Christina Delapp
I rented a truck here and I've never been more disappointed. The customer service was awful. I had a hard time with every aspect of the company. The phone would ring with no answer, they were understaffed, I was given a key to a truck(that should not be on the road) and then told to find it myself out back. I asked if it had been sanitized or if I should sanitize it myself. I was told I should sanitize it myself. No one showed me anything about it. I took it to a different uhaul location in Plymouth because I thought the truck was so unsafe I wanted to make sure I could drive it. The manager there said I should bring it back because the steering was horrible, the transmission seemed bad(kept kicking and almost broke my nose on the steering wheel a bunch of times) and the back door was so hard to open that I've actually got an overextended elbow from trying not to die under its weight while attempting to push it up. The spring was broken (and they knew it, rented it out anyway) my children and I couldn't been fatally injured due to the neglect of this truck. It kept slamming down so fast and so hard I could not even use it. The zip tie holding the dolly in back was so old or dry that it was broken off and I would have been charged for this but I insisted I did not use it. I was was not offered a refund or a discount or anything at all. Single handedly ruined my moving experience as I am still in pain from trying to open the door and have been unable to move any more of my stuff. Its costing me hundreds in storage fees while I recover. I would not reccomend this place if you're concerned about COVID-19, customer service, or a reliable/safe uhaul.
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September 2019 by Alexander Bakke
Very poor customer service.
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September 2019 by Michael Wickman
Great people
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July 2019 by Jeannie Sterling
It's a good place to rent trailers from
