-
April 2024 by Bobbie Jo Meegan
I went in today a little shaky about my decision on hair color, Maddie, sweet Maddie, she is wonderful, not only did she take in my vision she put a spin on it with her spunk. I needed change and Maddie did that for me. I will return for her to venture off with my visions and her twist! Thank you Maddie!!!
-
April 2024 by Jessica Miller
Madi did a fantastic job with my all over color, I’ve gotten lots of compliments!
-
March 2024 by Chelsea Gardas
I stopped in wanting to see if someone had time to cut my 15 yr old son’s hair. He really only wanted a tiny trim to get the front out of his eyes. They said to come back in 45 minutes and they’d get him in. I dropped him off to get his hair done with Maddie. When I got back I could see him sitting in the waiting chairs and instantly thought Omg it’s so short. I was not expecting it. I go in to pay and while paying the woman asks if I want to schedule something for the next time. My son being polite didn’t say anything but no we’ll wait. I could see he was on the verge of tears. He said he told her what he wanted and that she was cutting it too short. I really don’t know how it could’ve happened and been so far from he asked for. There’s no fixing it as that will take months. I felt so horrible last night and still do today for taking him here! He didn’t want to go school for fear of being made fun of and I honestly can’t say I blame him. Super bummed.
The only reason I gave two stars was for the staffs politeness and interactions with me. My son however would give them -5 stars!
-
February 2024 by Laura Murphy
Had the best experience with Ellie! My hair is perfect! Thank you
-
December 2023 by Ann chappell
Jessica cut and styled my hair and I LOVE it. Haven't had this great a haircut in many years. I've had so many compliments.Thank you Jessica
-
August 2023 by Cheryl Orluck
Relaxing atmosphere skilled stielests affordable and it smells so goodServices: Shampoo & conditioning
-
July 2023 by Aaron Gartner
Best place in Buffalo, Monticello and surrounding areas.
-
March 2023 by Manda Tietje
I don't remember the name of the girl that did my waxing, but I asked for a Brazilian.She said she was done after only doing the front, I mentioned that she hadn't done the back and she said some people don't want the back done, I had asked for a Brazilian which meant I wanted the back done and she didn't even ask me. Not only that, but there were so many patches of hair left, I pointed the patches out and asked her to finish removing them.She tried saying she was done 3 more times, each time there was still more hair to be removed. She finally got all the hair removed and I made up an excuse to leave because I did not trust her to do my eyebrows after that.I would give zero stars but she was at least nice about me telling her to fix it each time. However, waxing means no hair, so I'm not sure why she thought she was finished and did a good job ??♀️Services: Body waxing
-
March 2023 by Jessica S.
What I love about Lux, is the experience as a whole from start to finish. The staff are professional and friendly. There is plenty of time allotted, so I never feel rushed like at other salons during the color and cut process. The stylist gives you their full attention and I am always surprised by how accommodated I feel after leaving. I have been here several times with a few different stylists, and each one holds high standards for customer service and satisfaction.Service: Hairstyling
-
October 2022 by danielle rikimoto
I went to Lux for the first time and it was an AMAZING experience. I had Clare and she was GREAT! She was welcoming and did exactly what I wanted to my hair :)Service: Balayage
-
September 2022 by Rachel Calcamuggio
Love my stylist, Kristen! Prices are better than some of the salons closer to the metro, but the expertise is still there.
-
August 2022 by Ked Rumsch
My mom got eyelash extensions for the first time here a couple of days ago. She isn’t a “fancy” lady, she likes a natural look. Their basic set of lashes looked BEYOND fake & like fake eyelashes. She could fly away with those things ? They told her maybe she just needs to get used to them and she tried, but they were just way too long and thick looking for her. They were nice enough to have the girl that did her lashes fix them, but she still isn’t too pleased with results. I wouldn’t recommend this place if you’re looking for beautiful, natural eyelash extensions. Only reason I’m giving 2 stars is because they were nice enough to try and fix her lashes.
-
July 2022 by Colleen Longhenry
Great place!
-
May 2022 by Denise Blake
Chelsea was great!! Very thorough and listened to what I wanted!! So pleased with my hair!! Definitely will be back!!!
-
February 2022 by Kristin Savaloja
Claire takes the time to not only do a great job with my highlights but also use a toner after. And she is very helpful when I want to change my style. I love getting spa services at Lux as well and that all the team members are able to provide advice on all the wonderful Aveda products.
