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April 2024 by Lynn Pfeifer
The staff at Old National is the best!
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December 2023 by william durham
So far wonderful service.Even if I'm in my paint whites.Some people treat you differently in whites.
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July 2023 by Ryan Knutsen
Old National bank is absolute garbage. I called ten times during normal banking hours and got no response. I left messages and got no response. And when I tried to wire money to another bank account closer to me? THEY LOCK DOWN MY ACCOUNT. AND THEIR “customer care” SYSTEM IS JUST A ROBOT WITH NO OPTION TO TALK TO A HUMAN. WITH NO OPTION TO RESOLVE MY PROBLEM EITHER. What clown runs this organization? I’m taking all my money the first chance I get and leaving this bank.
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June 2023 by Angela Pasbrig
The buffalo location has always been great. Linda is our favorite bank teller, she always remembers my daughter's name and sends out treats. My kiddo always asks to come to the bank to see her. She also helped me when I didn't understand a charge to my account and helped me get it refunded.
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August 2021 by Max Kolbe
Mostly good. One complaint however is when I deposit a check, I get a "Low Balance Alert" even tho I just DEPOSITED money!!
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March 2021 by John Johnson
Awful ‘bank’, staff is of no assist.
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July 2020 by Amanda Krinke
I had to close my accounts at Old National Buffalo because I was moving somewhere without an Old National Bank. Holly was wonderful to work with and made the entire experience such a breeze, and even though I was closing accounts, she was very kind and helpful. Thank you!
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February 2020 by JB Bosacker
Not the same service now under Old National vs. Klein Bank!Been on hold for 30 minutes just to get to a local Old N branch, so painful! Totally different company vs. when I worked with Klein Bank.
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November 2019 by Kara Froberg
Atm doesn't accept cash deposits. Hours are not very convenient since they changed from Klein bank to Old National. Taking my business elsewhere.
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October 2019 by MN ICE
Such a nightmare! Nothing but problems since the conversion
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July 2019 by John Bosacker
Not the same service now under Old National vs. Klein Bank!
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June 2019 by MNice
Such a nightmare! Nothing but problems since the conversion
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April 2019 by Kimberley Schmidt
Since the switch from Klein to Old National I’ve had to deal with 2 different problems 2 days in a roll!! The customer service was awful! After 39 years I’m ready to move on!
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February 2019 by carrie carlson
Will never bank here, and very rude tellers! Bad experience
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December 2018 by Colm Macnab
I’ve been with KleinBank for years but live in California. Today Holly helped me out of a difficult situation with ease and professionalism. The customer service is why I will stick with KleinBank even though I’m thousands of miles away.
