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June 2024 by Adrián Lozano
Here you have the solutions to whatever you need, I like the customer service and the way they look for the parts
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June 2024 by Shawn Albright
I help people out of tight spots as I own a mobile repair service. A customer of mine purchased rotors and front pads for his car. He hired me to install them at his home for $120 +all parts. My typical charge including my fuel cost to drive to your location 1 time anywhere in the Twin Cities Area for front brake replacements. After arrival, removal of 1 front wheel, caliper, etc., I explained in detail how good the pads & rotors looked. I then undid what was already done and proceeded to the other front. While walking around the rear of the car I looked and felt through and around the rear wheels I found that the 1st rear wheel I inspected was missing 1 pad completely and the rotor was damaged. Right away I removed the wheel and tire and advised the customer. He then said, "but Shawn I had another mechanic car dealer guy do the rear brakes and I paid him $180 +parts. There were no new rear pads or rotors installed here I said to him. He replied, "huh? That must be why he blocked me then?". I drove us to this O'Reilly's where he purchased the front pads n rotors. The exchange was quick. The other parts we needed were in stock and more inexpensive than the front parts we didn't need. Saved my customer $25 I replaced them instead of both front customer tipped me the $25 savings happily knowing I looked out for him and only did what was needed properly, quick, and with pictures of the caliper supposedly done without a pad loose bolts and incredibly overtightened lug nuts to ward off anyone who might uncover the scammers' wicked ways. Please be careful and lookout for possible scammers out there Everyone!!
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May 2024 by Alex Coto
Had what I needed.
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May 2024 by Latyila Fenney
Thank you Joshua for the help with my 2002 Ford. I don’t know a lot of information about cars so you just saved me from overheating and being mad while driving to and from work. I appreciate you popping the hood and pointing out exactly where I needed to connect to what. 5 star quality service, professional, warm and knowledgeable. Again thank you,
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April 2024 by nhia lor
Good job
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December 2023 by Christopher Cooper
Super cool staff . Just the right size .
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October 2023 by Nora Allie
Thanks for your help!
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October 2023 by Ashley
The young man that helped us was very kind, informative and offered great advice before we left
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August 2023 by Mark Dawson
I stopped here for an air filter and dome lights. Rob, who helped me, was awesome. Excellent customer service with a positive and encouraging attitude.
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August 2023 by Fabian Watts
They took care of me there and their service is excellent.
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August 2023 by Sanea Stewart
I bought a battery here and a few other items that totaled up just under $200. A few days later I returned the battery and got my car issue resolved elsewhere. I was too busy to return the product myself so I sent my wife there with the receipt and product but I forgot to give the original form of payment. The manager helped my wife with the return and stated she did not need the original form of payment because she provided a receipt and that the return would automatically go to the original form of payment. He then provided her a receipt and told her to wait a few days and I should see the return. I never received a refund. I waited weeks to a month before pressing the issue. This same manager then had given me documents of the original purchase and the return to figure things out with my bank in which they still never seen the return. I eventually let him speak personally to my bank and he then determined the refund was issued to a completely different bank. I then was contacted by HR who then tried stating the refund was issued to my wife who never used a card to return the product and also does not own the banking accounts they provided us and we cooperated and provided them the accounts we owned and after speaking with HR again, a refund was issued but later that night they took the refund back and they shrugged it off and stated they did not want to lose any money because they had issued a refund already to an account me nor my wife owned. When I disputed the transaction with my bank, they provided my bank with receipts to make it seem like they provided me the refunds originally.
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July 2023 by Rasikanand Harvind
Place felt a little shady but I got what I went there for at a very reasonable price. I was in and out in 5 minutes. Not sure how these guys manage to stay in business in the age of Amazon, but I appreciate there being brick and mortar businesses that I can visit to casually peruse through the store to see their line of offerings.
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July 2023 by matthew olsen
Rob was amazingly helpful and patient while we looked up parts for 3 vehicles!Super helpful!
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June 2023 by Google user
This has been the best Auto Parts store I've been to. The employees are amazing and I'm there almost every day either to chat about parts and get ideas or I'm spending money on parts to fix vehicles. Thank You Rob, Tim, Josh for helping me almost every day And one of the managers I can't remember his name he's awesome and enjoy his ideas.
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June 2023 by Jared Larson
I bought parts there.
