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“I am from out of town and needed help with my Samsung Galaxy smartphone. Jeff took the time to resolve the problem...they know their stuff and are great to work with.”
“Tom D was awesome! He helped us set up and activate an iPhone 15 and a new IPad. Great customer service skills and patience. Did a nice job answering all our questions and made our experience great!”
“Amy was EXTREMELY helpful!! Very nice and helpful. Very professional. She was a real joy and very calm to a very stressful situation.She NEEDS a huge bonus and promotion.Thank you Amy.James Fiksdal”
“I was at this store last weekend when my wife got a new phone and I had a few technical issues and needed a new screen protector. Even though there were several customers, Devin and Torrey did a great job getting to everyone with professionalism and some good humor.”
“Best Verizon experience!
Matt & Bobby are friendly & amazing to work with.
They were very thorough and informative in answering all my questions with my new phone purchases.
I switched from an iPhone to an Android for work purposes.
Feeling anxious about the transition, they both made me feel comfortable with the switch and helped me thru transferring of data.
I have referred family and friends, who have received the same amazing customer service.
I highly recommend your next verizon stop be @ the Dunkirk location.”
“Sam was amazing. She helped my family upgrade all of our phones and had amazing product knowledge and patience. Would definitely return to this store to work with her again.”
“David Gerzina was most helpful in resolving issues that were caused by a local authorized retailer. He was patient, kind and extremely customer focused. I would recommend him and this location! Thank you for turning a rough situation into a positive experience.”
“The staff was great and resolved all my questions. Helped me to get on a better plan and worked through some tough issues in a very positive way. Dimitri is amazing. Thanks!”
“?THIS V STORE IN MAPLE GROVE & ESPECIALLY CHRIS & ETHAN ARE AMAZING!!!! ?CHRIS & ETHAN? ARE PROBLEM SOLVERS & MONEY SAVERS?! THEY EACH TRULY HELPED ME WITH MY NEW SAMSUNG 24 ULTRA & GENUINELY CARED TO TAKE THIS TIME TO HELP ME?!!! THEY WERE SO KIND & FRIENDLY... KNOWLEDGEABLE... INCREDIBLE EXPERTS!!!! I'M SO IMPRESSED!!! THANK U SINCERELY??!!!”
“I always receive friendly, prompt, & awesome customer service. I have never left without the purpose for my visit being accomplished after 2 years of service.”
“Stopped in to replace my phone at the Andover store. Sadik (I apologize if I spelled the name wrong) helped me ? from start to finish. Appreciated him very much today! Great team member.”
“Malcolm was exceptional! I walked in a frazzled mess, unable to figure out some issues with a new phone and he solved all our problems, going above and beyond to make sure the phone worked, and answered all my questions. He even checked our wireless plan to make certain we were receiving the best deals. Very professional, kind, patient, friendly, helpful and compassionate. I highly recommend this store and Malcolm! Thank you so much for an outstanding customer experience!”
“Best new phone experience ever! Jabbar was the only one on duty, servicing multiple clients at the same time—yet he gave enough time and attention to everyone. He found us a new plan plan that made more sense and costed less, transferred data to the new phone, and set up the new phone with no glitches.”
“Customer service from Yousef was fantastic. Courteous, kind and delivered everything he had promised over the phone. Second to none. I would highly recommend this location!”
“Mark and Autumn at the Maple Grove AT&T corporate store on Wedgewood were awesome to work with. They took extra time and made sure that the old phone to new phone transfers we had done were done correctly and within a timely manner. We had absolutely no wait time before we got helped. I would highly recommend these two and this store for friends and family here in Minnesota. Thanks for the great service for a couple of retirees!!!!”
“Diligent and knowledgeable service.We were making a jump from another provider due to signal coverage within a parking garage, as well as updating our phone equipment, and this turned out to be a larger project than anticipated. But Tom was extremely patient, helpful, and resourceful in terms of minimizing our wait time and getting the most bang for our buck. He went over numerous options and explained all the factors in selecting updated models. Moreover, there were some inexplicable credit clearance delays that prevented us from taking our new devices home right away, but Tom was great at continuing to complete the order and keeping us in the loop as things progressed. Especially for an elderly couple, making decisions on new technology can be intimidating, but Tom did an impeccable job at making things plain and understandable for my parents. We couldn’t be happier with the help we received.”
“Trey was fantastic helping me transfer over to cricket I had the worst time trying to leave xfinity with my number and Trey made the transition so seamless! I really don't know what I'd do without his help. Cricket just gained a life long customer!”
“This Cricket Store is AWESOME!!! Stevie the store manager goes out of her way to make sure your order is exactly right! My brand new phone was so messed up, but I didn't get insurance! She made sure I got a replacement through the warranty on the phone!! Several times I had to go back and she was WONDERFUL!! IF You're going to buy a Cricket phone and you need to have your Cricket phone looked at or have questions go to this Cricket Store in Coon Rapids, located by the Walmart Store!! I was hesitant about switching over from ATT to Cricket. I'm not sorry one bit because of Stevie the store manager!! I highly recommend this Cricket Store in Coon Rapids over any location!!”
“Everytime I go to this location i’m always greeted by the nicest men, they fix any issues I have with such swiftness. Amazing location truly haven’t been to a nicer location”
“Do you want the address young lady helped us out. I was trying to put a SIM card into a new phone I picked up. There was a problem with the phone. The young lady figured it out and it'll work out.”
“Went in to turn in my phone trade-in while there was a short wait Matt was very apologetic and helped me get my old phone turned in and also answered a few questions for my sister great customer service and put a smile on me face! Super helpful and friendly thank you Matt!”
“I was welcomed by Charlie and another employee, they helped address my concerns with my old phone, and helped me choose the new phone most able to meet my needs.”
“i had a great experience in this store. my family and I came to get new phones and the sales person treated us very well. although they were out of Iphones he directed us to another store where we could get it and the service over there was great too. I love my two new moto G phones they work great and my daughter is in love with her iphone, she even named it. thank you for a wonderful experience.”
“Kevin is awesome. My wife and I stopped into the store today as we had alot of questions s with no answers after swapping over to at&t at a target the rep from target left out alot of details and options that would of been available to us from the get go but I've learned they don't give you all the Info nor the actual pricing as it wasn't a simple $160. Definitely would recommend the store and Kevin is awesome taking the time to explain our options and such. Even added our youngest son to the plan which we weren't goi g to originally but with the honesty and time given we didn't see why to wait”
“Lamar's the man. Stuck it out with me for 2 hours while we went through the process of switching carriers to Cricket. I had a lot of questions comparing possible phones to get and he helped me answer every single one of them. If the answer wasn't easily available with in store info, he did online research for me to find it. And not once did he make me feel like I was asking too many questions. His patience was top tier. To top it off, he stayed past close with me to finish the transaction. If that's not customer service, I don't know what is. Give my man a raise ?”
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“excellent service, fun guys,(FUNGI'S LIKE A COUPLE OF MUSHROOMS) WILL REPEAT SERVICE & PASS THE WORD TO CREATE MORE BUSINESS TO WEAR THESE GUYS OUT EVERYDAY.... PEACE!!!!”