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October 2023 by Ariel prado
The service is terrible, those who work at the checkout are drugged and asleep, they don't feel like working.
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April 2023 by Skylar Lehner
The lady who discussed the whole process with me was extremely nice, I didn't get to see much besides her but the whole process went smoothly.
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September 2022 by Donya Mcgowan
Haven’t been able to get in contact with anybody about my account I’ve been calling them since last year til this year and still haven’t been able to get ahold of them
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May 2022 by Jennifer McElroy
I went to Jackson Hewitt year for the first time. I saw it at a Walmart in Apple Valley, MN when I had gone shopping. I hate doing my own taxes and get so frustrated and dread it every year. So I went online that night and made an appointment for that location. I loved how it was so easy to do, and how many choices you can choose from to file your taxes! I had a guy name Tim W. He was so professional, helpful, very knowledgeable about taxes. He was just amazing! He made my experience so great that I cannot express enough how amazing he was. I felt like he went above and beyond what his duties were and on top of all that he was friendly with a smile. Thank you Tim!!! ⭐️⭐️⭐️⭐️⭐️This year, I also went online and made an appointment just the same way as last. I really wanted to work with Tim W. again but I have moved to Brookyn Center, MN and chose a different JH location near me in Brooklyn Park (sorry Tim!). This one was in its own JH building and was very clean also! I worked with another amazing JH employee name Mel D. She was also great to work with! It was the last day to file and she was probably very busy with more people like me who wait until the last second to do this fun chore Lol and she was the only one working while I was tthere. My appointment was right on schedule, she was so very friendly and knowledgeable! How in the world did I get so lucky to get two JH employees I thought?! These two are definitely an asset to your company! I could not have asked for better customer service! I also do not dread doing my taxes and will never go elsewhere or try doing them myself ever again! I also felt the fee for getting those done are fair, I don't know how much others charge but what I paid for. I would definitely do it all over again. Thank you all for your service. I really appreciate what you do and so thankful for JH! Great job! ⭐️⭐️⭐️⭐️⭐️
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March 2022 by Angel_ Storm25
Haven’t been able to get in contact with anybody about my account I’ve been calling them since last year til this year and still haven’t been able to get ahold of them
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March 2021 by Glinda Archie
The tax preparer had no knowledge of what she was doing. I was unable to get my taxes filed
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January 2021 by Julie Hunter
Mel was absolutely wonderful
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March 2020 by Natalee Blakely
The Service I received her was amazing , The Tax Preparer was knowledgeable, informative and very compassionate about what she was doing i will go back next year and have recommended many Thanks so much !!!! Def 5 Starr Service !
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March 2020 by Cindy Best
Alona was great!