Hy-Vee Pharmacy is part of a larger grocery store that offers a wide variety of products and services. Customers appreciate the helpful and pleasant service from the pharmacy staff, especially the pharmacist who is willing to explain how services like RX saver work and provides quick prescription filling. The store itself features a great selection of ready-made and hot items, along with an extensive cheese and meat area, and a bakery known for specialty donuts and cakes. There are also additional amenities such as a market grille and a gas station with a car wash, making it a convenient one-stop location. However, recent experiences suggest that customer service at this location can vary. While some customers find the staff generally focused on their tasks, others have encountered abrupt assistance and less friendly interactions, particularly at the meat counter. The store’s layout can sometimes be confusing, with aisles blocked by boxes, giving a cluttered appearance that distracts from the shopping experience. Despite these issues, the store maintains a good selection of new products like energy drinks and meal replacement bars, often offering deals on household essentials. Overall, Hy-Vee Pharmacy and its associated grocery store remain a popular choice for those seeking variety and convenience, though some customers have noticed a decline in service quality in recent years. The store’s broad offerings and accessible location keep it a go-to spot, with hopes for improvement in customer experience.
They simply never have medications. And their shipment doesn't come in until noon. This is sad. My babies, actual babies need these meds
February 2025
They never have meds in stock or ready when you want to pick them up. You will wait days to get even the most basic meds. When they first opened, it was a good pharmacy!
November 2024
Because they have a central location where they fill prescriptions they never have medications ready when called in by physicians. Even when it’s an antibiotic that should be started immediately they expect you to wait until the next day to pick it up even if they have it in stock. Worst system ever and have moved all... read full comment
