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September 2023 by Anthony Arnold
I usually don’t post reviews but after my experience I must share. I took my suit jacket to be cleaned at this place. It was near my home so I decided to give them a shot. I was a little reluctant just because of the area this place was in nevertheless, it was convenient. When I went in the facility I was met with a foul odor of wet dog and smelly feet. The place was in complete disarray. Everything was everywhere but I still decided to give them a chance. I paid to have my suit jacket cleaned and they said it would be ready the following afternoon. I picked my jacket up two days later. I didn’t observe it because it was in plastic. When I removed the plastic I noticed there was what appeared to be pet hair all over the jacket and I don’t have pets. The jacket did not look clean nor did it smell fresh. The stains in the coat were still present. The jacket looked as if it were just ironed and not cleaned at all. I called to explain and asked to speak to a manager when the voice of a young boy said he was the manager, Which I knew was a lie. I explained the issue and he passed the phone to a woman who I believe was the owner. She was pleasant and offered to clean the jacket again but I rejected. I should have known from the moment I walked in when the place was unorganized and had a bad odor it would not be a good investment. I would not recommend this place.
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December 2022 by Brenda Marks Welter
Had dress hemmed & shoulders sewn down as they were jutting up. Picked it up, tried it on, seemed good to go. Tried on dress, shoes, jewelry a week before my daughter's wedding. Had dress on about 20 minutes & realized it was digging into the front of my arm pit. It hurt! No way could I endure this for hours. Brought it in & the shoulders were adjusted immediately a couple of times till it was perfect for me. Dress was now comfortable & lok good. Tried to tip & it was refused. Great customer service!
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December 2022 by Brenda Welter
Had dress hemmed & shoulders sewn down as they were jutting up. Picked it up, tried it on, seemed good to go. Tried on dress, shoes, jewelry a week before my daughter's wedding. Had dress on about 20 minutes & realized it was digging into the front of my arm pit. It hurt! No way could I endure this for hours. Brought it in & the shoulders were adjusted immediately a couple of times till it was perfect for me. Dress was now comfortable & lok good. Tried to tip & it was refused. Great customer service!
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August 2022 by Rebecca Henry
Good work in a timely manner. Owner and staff were pleasant.
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November 2021 by Lisa Navy
It was a great experience. The day before we got married we brought my dress and my hubby's suit in to get cleaned and pressed. You guys did awesome job and it was reasonably priced. My items were pretty much perfectly done.I will return to get items cleaned and or pressed again. Highly recommended.
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June 2021 by JENNY H
I've been coming to this location since 2004 under the previous owner! since Escalade has taken over I have been here about 5 times the owner is absolutely wonderfulI'm a little late on my review. I should have typed and posted this month ago her( the owner) customer service skills are excellent, pricing is very reasonable! she will have your clothes, clothing done within a timely matter!. I'm always satisfied.
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June 2020 by Renee Williams
They’re an awful young hardworking couple. I was surprised to see that they were still in business after years of not have been there.
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February 2020 by Fatmata Massaquoi
Best alterations in town. She is wicked with her sewing machine and does a fabulous job. I would just call her a magician ? ❤️❤️❤️❤️
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March 2019 by Jackie Vittum
Great service, great price- no complaints!
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July 2018 by Danielle Sarim
I've had two bridesmaid dresses altered here. She made the process easy from start to finish - not to mention the quick turnaround! Both dresses looked great and fit like we discussed. I'll be back and will recommend her to anyone with tailoring needs. Thank you!