CVS is a well-organized store that offers a range of services, including COVID-19 testing for eligible individuals, with options like lab and rapid testing. The store is known for its helpful employees, especially pharmacists who are caring and attentive, often going out of their way to assist customers with medication refills and vaccine questions. Customers appreciate the friendly support staff and the welcoming environment. On one occasion, a customer received an unexpected discount while shopping, highlighting the store’s helpfulness. Overall, CVS provides a positive experience with helpful employees and clean, organized stores, making it a reliable place for both shopping and health services.
Do not use this pharmacy, they ALWAYS take forever to give me my prescriptions. Very long wait times!!
December 2024
CVS in Brooklyn Park doesn’t ever answer the phone in the pharmacy!!! They say they will call back in an hour, which they don’t do. Not only the patients but the Dr. office said the same thing. How do you run a successful business without communication? Poor customer service.
November 2024
Horrendous customer service in the pharmacy. Why must it take 45 min in line with 3 people ahead. (In the drive thru) It shouldn't take that long. Please hire more people and retrain the current employees in how customer service works. Rude. Rude. Rude. If I could give 0 stars i would.
