“I help people out of tight spots as I own a mobile repair service. A customer of mine purchased rotors and front pads for his car. He hired me to install them at his home for $120 +all parts. My typical charge including my fuel cost to drive to your location 1 time anywhere in the Twin Cities Area for front brake replacements. After arrival, removal of 1 front wheel, caliper, etc., I explained in detail how good the pads & rotors looked. I then undid what was already done and proceeded to the other front. While walking around the rear of the car I looked and felt through and around the rear wheels I found that the 1st rear wheel I inspected was missing 1 pad completely and the rotor was damaged. Right away I removed the wheel and tire and advised the customer. He then said, "but Shawn I had another mechanic car dealer guy do the rear brakes and I paid him $180 +parts. There were no new rear pads or rotors installed here I said to him. He replied, "huh? That must be why he blocked me then?". I drove us to this O'Reilly's where he purchased the front pads n rotors. The exchange was quick. The other parts we needed were in stock and more inexpensive than the front parts we didn't need. Saved my customer $25 I replaced them instead of both front customer tipped me the $25 savings happily knowing I looked out for him and only did what was needed properly, quick, and with pictures of the caliper supposedly done without a pad loose bolts and incredibly overtightened lug nuts to ward off anyone who might uncover the scammers' wicked ways. Please be careful and lookout for possible scammers out there Everyone!!”
“These are good, honest folks. I bought the wrong part due to a misunderstanding on my end, and the return process was easy and generous. Super reasonable. Will be doing business again.”
“The young man that helped me get my truck battery replaced was very helpful and patient. He explained everything clearly and was fast and efficient in replacing it for me.”