-
November 2023 by mary peach
Jacob was very helpful in clearing up my phone so it works right again.
-
July 2023 by Pam LaPointe
I was welcomed by Charlie and another employee, they helped address my concerns with my old phone, and helped me choose the new phone most able to meet my needs.
-
April 2023 by Victor Threatt
Excellent professional courtesy he helped us out tremendously
-
April 2023 by Jeff Johnson
I went in because I needed a charger. I had the unlucky of not being greeted by George. He was lounged in his chair with his AirPod in for a good 1-2 min before he even made contact. I had to prompt him that I needed a charger before he got up. Super unprofessional wearing a basic white tee shirt and black shorts with Jordan’s. Like he just came from the gym.Durag on as well. Never asked to access account or anything. To be honest i needed a new iPad but def won’t buy it from this location. And took almost 10 min just to ring up a charger. I know this is unacceptable because I’m a former Verizon store manager. Do better!! Hope I hear from someone on this.
-
April 2023 by Sarah W
Sami was great to work with. Will absolutely be coming back to this location. He was so helpful and stayed until my issue with phone set up was resolved. Thank you so much for your time!
-
April 2023 by Michael McDougal
Verizon forced me to go here for an express pickup. Nothing was ready or acknowledged until I drove there. Came in and the employee was napping and basically laying down at the desk. They told be it would be read in an hour or less. Came back and a hand written "out to lunch" sign in the door at 4:30pm. After over an hour no one returned.
-
April 2023 by Desiree “Desi” Rojas
I let him know what I was looking for & he jumped right & found everything I wanted & needed.
-
January 2023 by David Chang
Who ever gave this store a 5 star is either lying or has never received proper service before. I set up an appointment with this store because it had the highest rating nearby. They didn’t even have any of the Apple phones I wanted that were displayed in stock. But get this, they had phones that were not displayed “in stock”. I felt like he couldn’t even help me with any other options. He just told me to go check out the other stores. I can tell this store is run down and gets no business. I was the only customer in the store as he was the only employee. He even told me that that store doesn’t get much help and blah blah blah. All my experiences with Verizon stores were very good until this happened. It was a waste of my time and don’t waste your time too unless you wanna feel unsatisfactory. Save yourself time and spend wisely at better Verizon stores outside of the ghetto and you will actually get help from real employees that know how to do their job! If you’re the manager of that store, please quit asap and find a different career because you obviously don’t know how to run a business!
-
August 2022 by Nova Hill
Brock, was awesome and very knowledgeable, he took the time to help me with my new iPhone. Verizon, hiring Brock has made my experience much better, feeling empoweredmuch better about my new phone.Continue Blessings Brock! 0:-)
-
June 2022 by Angela Knoell
DONT GO HERE THE GUY PUT AN APPLE WATCH ON MY ACCOUNT AND WONT TAKE IT OFF AND I DUDNT EVEN GET IT HRS THE ONKY ONE WHO CAN TAKE IT OFF AND WONT I BEEN ON THE PHONE WITH VERZION ALL DAY YESTERDAY
-
April 2022 by El AltepeMerario GDSV
Thank You So Much
-
March 2022 by William Reely
Phone randomly died on me today. Eric helped me order a replacement, he's such a great guy and treated me more like a person than many other customer reps I've talked to. He stood up for me while I was on the line with the replacement manager and kept me company while I was on hold. Thanks man, I really appreciate you!
-
December 2021 by Toni Jensen
Eric in this store really knows what to do. Fast and great. Thank you.
-
October 2021 by Sandra Mesino
I had a great customer service experience when getting my new phone. Eric went above and beyond to make my experience as smooth and fast as possible. His great energy and sales skills are amazing! I would recommend anyone who is looking to get their new phone to visit this store.
-
August 2021 by Mister PROFIT
Went to store and manager Eric showed both professional and respectful service, I watched as he under the pressure of several customers take control and make us all feel that out sell business was both wanted and appreciated
