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April 2024 by Tony Smith
Terrible overcharged poor customer service filed complaint with their corporate office. This happened Minneapolis
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April 2024 by Julie Huntington - Mysticsense
The absolute WORST location I've ever had the displeasure of visiting. The children there left to run the place hide in the back and are rude when they have to actually do anything. I'm ready to drive out of my way or start going to Papa Johns just to avoid this place. It needs major management and supervision. Zero customer service skills. And our pizza wasn't even cut. Unacceptable.
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March 2024 by JM Jewel
The Kids that are left to run the place unsupervised make me never want to go back. Zero organization. Sitting in the back chit chatting while there's 3 people waiting for their orders that are clearly sitting in the to go ovens ready to go. It's more important to take care of their friends' order first that's still in the kitchen being prepared. And their use of foul language is ridiculous. Either get some proper management / supervision or lose customers.
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February 2024 by Yelloww Cakee
BUYER BEWARE!!! THIS ESTABLISHMENT WILL RIP YOU OFF LIKE THEY DID ME AND ALL THE OTHER PEOPLE ON THIS THREAD!!!!!The pizza I received had no sauce it. It was literally cheese and toppings. It was so dry! I returned it for a refund. The "General Manager" said his name was "Chris" refused to give me a refund. He said "HR" had to approve it. This makes no sense! You have a customer who retured food they paid for and requested a refund, why does Human Resources have to approve it?!?! I have never heard of such a thing! He refused to give me any receipt or anything. Refused to give me another manager's name or corporate office number. Said he would send an email to HR and it will be up to them if I get my refund. Well, if I am not refunded, I will dispute this transaction through my credit card company because I can be seen on multiple cameras returning the pizza and I recorded the encounter with my phone! I paid for a product I did not receive! I paid for a pizza WITH sauce! That is is NOT what I received, which is why I returned it! GIVE ME MY MONEY BACK!!!!!! Oh and they had a toddler in the back by those big ovens! Complete safety hazard!! DANGEROUS CONDITIONS TO HAVE A TODDLER IN!!!! WHAT TYPE OF BUSINESS ARE YOU RUNNING?!?!?
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February 2024 by Romulus Kost
Food was pretty good NGL, I was worried about it with all the bad reviews but it hit the spot.
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January 2024 by Juan Rosario
Ordered wings and fries and when I got the order the fries were only 20 sticks of fries and they charge $5 for one order. I called the store. Someone answered and told me they were going to put me on hold for two seconds and I waited 15 min. Called multiple times and finally someone answered and they had 0 customer service.Take your money elsewhere. Don't take my word for it, Please check other reviews.
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January 2024 by Anita Barry
This shop is in a ghetto neighborhood that is not safe. There are not enough parking spaces for their customers. This pizza shop does not have a public restroom for their customers it is only available to their employees. Also, it is a pickup only restaurant, not a sit-in and dine. However, i expected the staff to have a few chairs and tables for their customers to sit while waiting for their food, but there's none. You have to stand up the entire time while you are there or wait in your car if your order is not ready.Kid-friendliness: It is not kid friendly.Wheelchair accessibility: There is no wheelchair accessibility
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December 2023 by E Y
Ordered food at 9:44pm and it said it would be delivered around 10:55pm. Given that it was a Saturday night, I decided to give you guys a grace period. It’s 11:46pm and decided to call the store and they’re now closed. Utterly ridiculous, at least call and cancel. Why even confirm the order if you’re never going to bother showing up. Just unprofessional.
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December 2023 by Steve Rheault
Arrived very late. Food was cold. Order was not correct.
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December 2023 by Tarice Forest
I had to wait a hour after I was told five minutes. When I got my food it was cold.
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November 2023 by First Lady Kool Production Tearon
These little dudes are trying.What happen since per pandemic . Corporate needs a Food Chef to show them. Love the food you making for your customers.These little dudes they need training. The sauces taste sugar. I love Pizza Hut but this not the move in Brooklyn Center...
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November 2023 by Margarita Cortes
Terrible experience. Rude and unprofessional. They simply don’t care. , but made the mistake of ordering. . Do yourself a favor, order anywhere else. The guy who is in charge to the store was arguing with me (customer) saying that was my mistake and I have to pay again in order to have what I was order on line. very rude, very disrespectful person who doesn't know who to deal with people. We paying the food is not for free, special this location who is closed to me, BUT I never order again. . “Owner”: please, no need to respond with your scripted rebuttal. Spare me and yourself the copy/paste. Do a better job instead.
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November 2023 by Caleb Jones
Terrible experience. Rude and unprofessional. They simply don’t care. I’ve been told it’s been like this for years, but made the mistake of ordering. Very happy this isn’t my local spot. Do yourself a favor, order anywhere else. “Owner”: please, no need to respond with your scripted rebuttal. Spare me and yourself the copy/paste. Do a better job instead.
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October 2023 by Maximo Almonte
I wish I had read this comments before I order a pizza at this places this is a very bad place to order a pizza they are not polite and the pizza was a mess horrible very bad this is not like Pizza Hut do the pizza
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September 2023 by Eliana B.
very rude. Nasty pizza. Literally cussing customers out because they asked for service. They only help their friends who aren't even buying food...
