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“Met chaz and Hector. Need ed new phone and both explained in detail about the phone I'm getting without pressure to buy. Which makes me comfortable in my dealings with them.”
“I went to the store in Brooklyn Center on shingle creek to pick up a new router box for my internet Because my old one couldn't handle the speed that I had, after connecting the box was still having trouble with my internet, I called customer service and realized I was given the wrong gateway box. I went back to the store to get the correct box. the young lady that waited on me wasn't knowledgeable enough to answer my questions however, there was another young (Kapree) that was waiting on another customer but heard the conversation and realized my frustration. She stepped in and completed the transaction. I was so impressed with Kapree. She was very knowledgeable, kind and explained everything in a way I could easily understand. She saved the day and I left very satisfied. Kapree is an asset to that store and a prime example of excellent customer service.”
Internet Service Providers
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“Had an amazing experience working with Jamal today. He helped us set up 2 phones in a timely manner as well as helping others as it was a very busy Sunday afternoon. He was professional and super helpful (especially to others when his co worker was lacking)”